Contract Director, Research Strategy & Insights

Scotiabank
Toronto, ON, CA
32 $ / heure (estimé)
Temps plein
Nous sommes désolés. L'offre d'emploi que vous recherchez n'est plus disponible.

Requisition ID : 201834

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a member of the leadership team for Global Brand & Customer Insight, the Director works with team members based across Scotiabank Group of Companies, on Canadian and international mandates ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Broadly, the Director, Research Strategy & Insights :

  • Leads in terms of determining the research agenda and overall program, as well as the quality of talent across the team;
  • Is fully accountable for the quality of the work their teams do; and
  • Held accountable to drive business action on insights for assigned areas of responsibility.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have :

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Direct and support the development and execution of the Global Brand & Customer Insights (GBCI) Research Strategy Agenda.
  • Managing / establishing research budgets to meet the needs of the Bank in the most cost-effective way.
  • Leading a team with the right talent to deliver end-to-end research projects as part of the broader program.
  • Oversee custom and syndicated research studies including planning, designing, reporting and analysis and vendor selection / management.
  • Ensuring industry-leading practices and knowledge sharing are examined and embedded in GBCI work.
  • Creating and maintaining a network of professionals to share learning.
  • Direct and oversee the execution of research strategy and insights by :
  • Ensuring the integration of insights from across multiple sources into business line and stakeholder business plans and strategy formulation across the Scotiabank Group of Companies.
  • Communicating insights in a consultative way to drive strategic value across the Scotiabank Group of Companies.
  • Identifying, recommending, and negotiating contracts with strategic vendors / partners / suppliers for the delivery of insights and support services to improve business line productivity or profitability.
  • Being accountable for data quality, research methodology and customer experience throughout the research process.
  • Presenting key insights, developing reports, and providing recommendations and direction to business line stakeholders and executives.

Fluency in Spanish is an asset.

  • Ensuring insights are used to inform business strategies and tactics.
  • Monitor the health of the Scotiabank brand and corporate reputation as well as advertising and marketing communications in the Canadian and International markets through timely research programs and initiatives.
  • Provide strategic recommendations based on brand and consumer insights which will enable internal partners to adjust or optimize marketing strategies.
  • Assess the impact of Global Marketing Sponsorship programs on the Scotiabank brand in terms of overall impressions and propensity to consider.
  • Showcasing and advocating for research strategy and insights through GBCI Hub, town halls, Global Marketing shares, etc.
  • Leverage research consulting expertise to provide advice to Scotiabank’s Canadian and International markets on business opportunities in multiple segments and business lines, i.

e. Retail, Wealth, Multinational, and Small Businesses.

Champions a high-performance environment and demonstrates a commitment to Scotiabank’s values : accountability, passion, integrity, and respect.

Delivers results in accordance with Scotiabank behavioural competencies. Creates an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.

Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.

Communicates and models the Bank’s risk culture and risk appetite statement throughout their teams.

  • Creates an environment in which his / her team pursues effective and efficient operations of his / her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML / ATF / sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment.

Uses a coaching mindset and behaviours; communicating vision / values / business strategy; and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have :

  • Ten years or more of applied experience in the management of research is required, although not required it would be preferable that this experience is at a financial institution with international exposure.
  • Excellent understanding of research practices and techniques.
  • Detailed understanding of the stakeholder's business line and value proposition; with proficient knowledge of outside markets and competitors on a global basis.
  • Extensive practical experience in market research, qualitative and quantitative analysis techniques on both supply-side and client-side.
  • Proven ability to translate and communicate business requirements into technical research project specifications.
  • Highly proficient written and verbal communication skills to be able to condense complex data into concise, action-oriented reporting to all levels of the organization.
  • Extensive working knowledge of multi-variant statistical techniques.
  • Strong interpersonal skills with proven ability to work within cross-functional teams.
  • Superior organizational, analytical, and problem-solving skills.
  • Demonstrated project management skills - ability to balance multiple priorities and deadlines.
  • Expert knowledge of SPSS; Microsoft Excel and PowerPoint; and Qualtrics.
  • Aware and knowledgeable of emerging market research techniques.
  • Completed an undergraduate university degree or college, such as commerce, mathematics or computer science. Advanced university degree (Masters) would be an asset.
  • Completed Market Research certificate program, an asset.
  • Specialized qualitative training, Qualitative Research Associate designation, an asset.
  • Work in a standard office-based environment; non-standard hours are a common occurrence.
  • Some international travel may be required.

What's in it for you?

  • The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your growth and enhance your skills
  • Il y a 9 jours
Emplois reliés
Scotiabank
Toronto, Ontario

Broadly, the Director, Research Strategy & Insights:. Direct and support the development and execution of the Global Brand & Customer Insights (GBCI) Research Strategy Agenda. Direct and oversee the execution of research strategy and insights by:. Showcasing and advocating for research strat...

Scotiabank
Toronto, Ontario

Broadly, the Director, Research Strategy & Insights:. Direct and support the development and execution of the Global Brand & Customer Insights (GBCI) Research Strategy Agenda. Direct and oversee the execution of research strategy and insights by:. Showcasing and advocating for research strategy and ...

Ontario Teachers Pension Plan
Toronto, Ontario

The Director, Strategy & Research, Real Estate is an experienced real researcher/strategist that will work closely with the Real Estate EMD and the Senior Leadership Team and take a leading role in the coverage of real estate research across markets and sectors. The Director of Strategy & Re...

Ontario Teachers'
Toronto, Ontario

The Director, Strategy & Research, Real Estate is an experienced real researcher/strategist that will work closely with the Real Estate EMD and the Senior Leadership Team and take a leading role in the coverage of real estate research across markets and sectors. The Director of Strategy & Research w...

Offre sponsorisée
NPA WorldWide
Mississauga, Ontario

By embodying and integrating Community Living Mississaugas Vision, Mission, Philosophy, and Values into the daily operations of the agency, the Senior Director of Operations supports organizational strategic planning and policy formation processes while providing direct oversight to key areas includ...

Offre sponsorisée
tuft + paw
Canada

Proficiency in financial management software and systems is essential. At least 5-7 years of relevant work experience in finance, with a strong background in both strategic and operational financial roles. If you are a cat person with a strategic financial mindset, strong leadership skills, and a ge...

Offre sponsorisée
Randstad Digital
Toronto, Ontario

Demonstrate effective project management skills and develop PM methodology, including documentation of project plans (Charters, Communication Plans, Timelines, Risks/Issues, Action Logs, Client Updates) and tracking/reviewing project budgets. Salesforce Project Manager (Contract Position). Someone s...

Offre sponsorisée
LHH Knightsbridge
Toronto, Ontario

Our client, a growing, Canadian consumer goods manufacturer, is urgently seeking an Interim Senior Director of Finance to help plan the future state of the finance function while immediately implementing process efficiencies. Interim Senior Director of Finance. Leading and mentoring the finance team...

Offre sponsorisée
VO2 Master
Canada

You have the digital marketing skills and are willing to roll up your sleeves and be involved in all aspects of digital marketing and the related technology. On Target compensation of 120,000 to 170,000 based on track record of marketing performance. You have a depth of knowledge in Marketing & Digi...

Offre sponsorisée
Laserglow Technologies
Toronto, Ontario

This is a full-time on-site role for a Director of Sales and Marketing at our North York, ON office. The Director of Sales and Marketing is responsible for planning, developing, implementing, and overseeing all marketing and sales strategies to meet organizational objectives. Proficiency in marketin...