Business Systems and Application Support Technologist Intermediate

About This Role

At CAE, our teams are committed to staying innovative and on the leading edge. It is therefore essential to keep improving all the tools and software we have developed.

That’s why we need your expertise and passion to complete our team!

The role we are offering you :

Critical application support

• Provide day to day database and application related support to end users.
• Writing and utilizing SQL scripts, Database Reports, CMD files, Shell and Visual Basic scripts and other commonly utilized programming languages.
• Liaise with application vendors while troubleshooting issues on behalf of end users.
• Assist the Business Systems and Application Support team with implementation of system applications and related updates / upgrades.
• In Application Maintenance add Bug fixing and modifications to existing applications when required.

Business / process improvement support

• Support the gathering, understanding and documenting business requirements ensuring that the end result fulfills the stakeholders’ needs.
• Participate as a project team member and provide expertise and governance where required with respect to the tasks under their responsibility.
• Develop or assist others in the development of documentation, process mapping, business cases, justifications and project related documentation.
• Support the design of test cases and scenarios.
• Execution of test cases.
• Assist in troubleshooting system issues as related to the business knowledge and business processes.

Database Administration and Support

• Support the management of critical application databases;
• Database server installation and creation.
• Database backup and recovery.
• User management.
• Writing and utilizing SQL scripts, application and database reports, CMD files, Shell and Visual Basic scripts and other commonly utilized programming languages.
• Liaise with vendors while troubleshooting issues on behalf of end users.
• Support the planning and implementation platform related updates / upgrades.
• Support the execution of patches, updates and upgrades.

Our ideal candidate has :

• Minimum of three (3) to five (5) years of related experience, including intermediate to advanced level of SQL Skills.
• Technical certifications from a recognized Information Technology institute.
• Understanding of Business Analyst skillsets.
• Understanding of Project Management Concepts.
• Understanding of Process Mapping Concepts.
• Understanding of Problem Solving Concepts.
• Strong Technical Writing and research skills.
• Ability to draw out information and understand end user needs.
• High level of attention to detail.
• Ability to manage multiple projects and deadlines at one time.
• Ability to focus for long periods of time.

CAE offers :

• Benefits : fully flexible for you to choose what is important.
• Retirement : Defined Benefits Retirement Plan & Group Registered Retirement Savings Plan (RRSP).
• Financial Perks : Employee Stock Purchase Plan & numerous corporate discounts.
• Personal and Family Programs : Physical Wellness Plan & Supplementary Maternity Plan.
• Work-Life Balance : Flextime & California Fridays all year.
• Fun at work : social and community events all-year round!

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries.

Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Come and share your passion with us!

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Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply.

At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at [email protected] .

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