Business Development Manager

We're seeking a dynamic Business Development Manager to join our team in Calgary. As a Business Development Manager, you'll play an important role in obtaining and managing new staffing partnerships, contributing to the Calgary team's success.What We Offer:

• Salary: Base $50,000-$60,000 plus commission
• Job Type/Shift: Full time 8:30 am to 5 pm Monday to Friday *hours are subject to change based on staffing partner’s requirements
• Benefits: Health & Dental for you and your family, 3 weeks' vacation, and pension matching program

What You'll Do:

• Identify, secure, and manage new clients and sales opportunities through effective management of vertical priorities and the Drake sales workflow.
• Ensure that key influencers and decision-makers in existing and potential accounts are identified and targeted through diverse personal and business networks as well as proactive research.
• Approach key influencers and decision-makers, making presentations, networking, and actively pursuing sales leads. Emphasis on targeting C-level and director-level contacts.
• Work with the Proposal Team to identify potential RFP and/or proactive proposals. Assist proposals in client gathering information and providing market information.
• Maintain an acceptable public relations image with our clients, the general public, and government agencies within the framework of Corporate Policies and ethics.
• Ensure adherence to pricing / Standard Net Margin guidelines as determined from time to time by relevant authorities such as the Branch and Area Sales Manager.
• Position Drake as a trusted, expert adviser on all HR and productivity problems through our “One Drake” talent management approach.
• Adhere to the principles through which CATM accounts are assigned and ensure that established procedures and policies are maintained and monitored for effective functioning.
• Follow client/prospect communication protocols set out in service line procedures.
• Maintain a system of regular review by individual accounts, to measure the effectiveness of sales activity and marketing strategies, and implement corrective action on any accounts not achieving the revenue objectives.
• Proactively maintain knowledge of clients (CATM) and develop close, long-term relationships with client contacts.
• Complete all projects, proposals, and other assignments by the agreed deadline.
• Supervise major applications and projects as required.
• Conduct Risk Assessments on client sites as per provincial Workplace Health & Safety Acts.
• Provide client education in areas such as benefits of Drake products and services, productivity improvement techniques and technologies, Trading Terms and Conditions, Rate Calculations and Award Structures, Servicing Standards and Expectations, Drake’s network of services.
• Review client order activity on a daily basis, paying particular attention to replacement and open orders, and regular and recurring orders.
• Ensure special client requests, such as specific billing procedures, department codes etc., are being followed and that the client's instructions are being adhered to rigidly.
• Ensuring there is quick action taken on all client complaints. Complaints are to be actioned within 24 hours and must be reported to One Level Up immediately or as soon as it is practical to do so.
• Conduct service audits on major client users approximately every six months and take corrective action on any discrepancies.
• Follow-up on New Account / Cancelled Orders within 24 hours, with clients where orders have been open for one day or more, temporary placements where the order is of a lengthy duration, regular and recurring or of a multiple nature.

What We're Looking For:

• 5+ years of business development experience relevant to the area of responsibility (Light Industrial, Business Administration, Logistics, Energy, and Hospitality.).
• Experience developing new business within the major accounts segment would be an asset.
• Experience with the formulation and documentation of tenders and proposals (RFP’s) would be an asset.
• Ability to develop long-term client relationships with an emphasis on total quality management.
• Focus on prospecting, negotiating and proactively closing business with C-level and director-level contacts.
• Ability to deliver on core sales metrics and activities on a daily, weekly, and quarterly basis.
• Ability to plan and organize in a time-sensitive environment to deliver on deadlines.
• Proficient computer literacy in Microsoft programs.
• Experience with any CRM and/or ATS software would be an asset.
• Must reside within the sales territory.

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today! Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. Drake International is an equal-opportunity employer and champion accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative.