Enterprise AI Support

Overview

Enterprise AI Support – Accenture (St. Catharines, Ontario)

Exciting opportunity with our large AI client! Join Accenture’s Enterprise AI Support team, providing world-class support for one of the world’s leading AI platforms and helping organizations around the globe transform how they interact with next-generation technologies. As part of Accenture’s Business Process Delivery group, you’ll troubleshoot, improve systems, and ensure every customer experience exceeds expectations. We’re offering a $19.23 / hr starting wage, a $2,000 signing bonus, and a fast-track growth path, where high performers often advance within 6–12 months.

Why Accenture? At Accenture, you’ll join a company recognized as one of Canada’s Top Employers for 13 consecutive years. You’ll work in a dynamic environment that encourages growth, collaboration, and innovation.

What You’ll Do

• Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
• Troubleshoot issues remotely using internal dashboards and generative AI tools.
• Identify opportunities to enhance systems, efficiency, and customer experience.
• Collaborate cross-functionally and share best practices to strengthen the knowledge base.
• Continuously learn and adapt to emerging technologies.

Basic Qualifications

Preferred Qualifications

Professional Skills

Role Details

Grow with Accenture

Join a team dedicated to building safe, secure, and responsible AI experiences. At Accenture, you’ll sharpen your technical, analytical, and risk-assessment skills while helping ensure every application on our client’s AI platform is trusted and compliant—making the digital world safer for everyone.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate. Information on benefits is here.

Role Location Hourly Salary Range : British Columbia / Ontario $19.23 to $19.23

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