Summer Sales Representatives (Tours & Experiences)

• Lead a street team with company props to engage with and sell directly to tourists at Vancouver downtown locations including the outdoor selling booths and the Discover Canada Tour office.
• Actively sell a range of experiences including day trips sightseeing tours Hop-On-Hop-Off passes and weekend getaways.
• Provide knowledgeable and enthusiastic answers to inquiries about local attractions and destinations.
• Utilize our booking system to process reservations and issue tickets efficiently and accurately.
• Maintain and manage sales materials (e.g. maps brochures sales float and more) and ensure daily sales records are accurate and up to date.
• Upsell additional experiences to enhance guest satisfaction and maximize sales opportunities.
• Collaborate with the Sales team by sharing customer feedback and contributing ideas to strengthen our direct-to-consumer strategy.

• Occasionally assist with greeting tour groups at departure points and support promotional activities including operating the DCT Marketing Bike during street-level campaigns.
• Assisting with other general Discover Canada Tours & West Trek Sales Initiatives from time-to-time.
• Identifying and soliciting our services and tours to new clients target groups and organizations
• Participate in Familiarization (FAM) trips to experience our tours and attractions firsthand.
• Attending in-office sales meetings to update the status of accounts to the Sales team and the Management team.
• Managing an email and phone line and being the first line of contact for DVT related support questions and booking inquiries
• Studying and analyzing competitors pricing and products.
• Assist in answering the office phone and directing calls to the appropriate person.
• Assist the sales team with walk-in customers and other tasks upon request.

• Legally eligible to work in Canada
• Strong English language skills both oral and written
• 0.5 to 3 years of prior experience in sales or customer service preferably within the Tourism Hospitality Events Outdoor Recreation or Entertainment industries
• Enrolled in or recently completed post-secondary education in Tourism Hospitality Communications Outdoor Recreation or a related field
• Outgoing and energetic with a natural ability to approach and engage with new people
• Confident in communicating clearly and effectively with a focus on helping others make informed decisions
• Passionate about travel and knowledgeableor eager to quickly learnabout destinations such as Whistler Victoria and the Canadian Rockies
• Motivated to gain real-world tourism experience and contribute positively to a fast-paced team-oriented environment

• Outgoing confident and comfortable initiating conversations with strangers
• Energetic and self-motivated with a strong drive to meet sales goals
• Passionate about travel and eager to share knowledge with others
• Adaptable and composed in fast-paced high-traffic environments
• Team player with a positive attitude and strong communication skills

• Students or emerging professionals looking for real-world tourism experience
• Folks who are outgoing energetic and comfortable approaching strangers
• Confident communicators who loves helping others make decisions
• People who are familiar with or eager to learn fast about - destinations like Whistler Victoria and the Canadian Rockies
• Education in Tourism Hospitality Communication or relevant programs is an asset

• Fun team-oriented environment with an adventurous spirit
• Be part of a Canadian-owned company with over 20 years of success in tourism
• Eligibility to exclusive access to FAM trips see the tours youre selling!
• Travel perks and discounts across our brands and partners
• Room to grow in one of Western Canadas fastest-growing adventure travel companies

• Live the Adventure!
• Teamwork is Dreamwork!
• Go the Extra Mile!
• Have Fun Doing It!
• Be Good Do Good!

Required Experience:

IC