Manager, Workforce Management

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings : up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to) :

109,900 - 134,300

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance) :

15%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including : experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Manager, Workforce Management to join our growing team!

What you will accomplish with us :

Perform forecasting analyses of the team’s transformation initiatives, innovations and optimization projects.

Build relationships with our national business partners to understand their business and support them in achieving their objectives.

Analyze and review business results and forecast implications so that you can share them with your business partners.

Develop long-term forecasts and find ways to achieve business unit objectives.

Ensure capacity plans are accurate each month based on the most up-to-date information.

Achieve objectives by proactively managing a multi-site and multi-skilled team.

Develop your team members’ skills through coaching, look for ways to better manage their performance and optimize internal processes.

Make recommendations to the vice presidents and directors of the business units we work with to optimize business performance.

Help deploy the workforce management team to new business units.

What you will bring :

Extensive management experience and a good understanding of Personal Lines and Commercial Lines underwriting.

Excellent communication skills​.

Strong command of Excel, good knowledge of PowerPoint and Word.

Solid analytical, critical thinking, decision-making and problem-solving abilities, attention to detail.

Bilingualism (English and French) is essential - Need to interact with French and English speaking colleagues and direct reports across the country.

In-depth knowledge of workforce management software such as NICE IEX, an asset.

Strong organizational skills and the ability to prioritize.

Ability to concentrate on vaguely defined problems that require the application of creative approaches.

Proven leadership accomplishments.

No Canadian work experience is required; however, you must be eligible to work in Canada.

#LI-hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.