Client Service Coordinator

Job Description

Job Description

Salary : $50,000 - $60,000

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are looking for a Client Service Coordinator to join us in a permanent, full-time role focused on supporting clients. Youll play a foundational role in shaping how we deliver compassionate, personalized supporthelping set the stage for future growth.

In this position, youll serve as the main point of contact for clients, guiding them through onboarding and ensuring they have the resources they need for successful outcomes. Your communication skills, attention to detail, and ability to manage sensitive cases with care will be key to your success.

Key Responsibilities

Client Support

• Manage inbound and outbound calls to assist clients.
• Guide clients through onboarding, including portal registration and information verification.
• Address client questions and concerns with empathy, patience, and professionalism.
• Build strong relationships and maintain ongoing communication to ensure a positive experience.

Program Coordination

Compliance and Documentation

Qualifications and Skills

Required :

Preferred :

What We Offer