Retail Construction Project Manager - Canada

Retail Construction Project Manager – Canada

Lush Fresh Handmade Cosmetics North America

Company Overview

Lush North America supports 252 retail stores in Canada and the USA from a base in Canada, with manufacturing centers in Vancouver and Toronto. The brand is known worldwide for unique bath and beauty products, personalized customer service, environmental activism, and a vibrant store atmosphere. Lush is committed to advocacy for the environment, animals, and people in need, and actively supports local and global community organizations.

Key Responsibilities

• Lead project management and organization of retail shop fit‑outs, including new construction, refits, refreshes, closures, and ongoing store maintenance.
• Manage Capex budgets, produce estimates, verify project actuals, and update forecast.
• Plan and execute project schedules, collaborating with Retailers, SSP, Real Estate leasing, and finance.
• Apply industry best practices for global retail construction and project support, ensuring alignment of working practices.
• Develop and maintain project status and Capex reports.
• Interpret construction information related to business operations and provide hands‑on assistance during openings, refits, refreshes, and closures.
• Continuously improve retail support by assessing needs and providing forward‑looking insight.
• Streamline reporting processes for internal and external users.
• Assist Retailers, retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance with project‑specific tasks.
• Apply product, design, and merchandising knowledge to support sales and customer service excellence.
• Partner with SSP designers to deliver inspirational projects.
• Deliver outstanding customer service experience.
• Perform other duties as required.

Qualifications

• 5+ years of retail construction and project management with strong budget management experience in the US.
• Proven project lead role experience.
• Knowledge of carpentry and millwork is an asset.
• Skilled in budget analysis and management.
• Experience with phased construction in new and existing retail stores.
• Hands‑on experience managing design and construction processes.
• Ability to build and leverage relationships with business partners to achieve outcomes.
• Strong multitasking skills and ability to handle competing priorities.
• Appreciation of retail design and in‑house skill sets.
• Capacity to assist with installation of company furniture.
• Ability to interpret mechanical‑electrical‑plumbing, architectural, and structural plans.
• Strong analytical and problem‑solving skills.
• Exceptional written and verbal communication.
• Works calmly under pressure to meet deadlines.
• Available for extra hours as needed.
• Works independently in a collaborative creative environment.
• Team player who collaborates with designers to ensure detailed, efficient, and successful project execution.
• Adapts holistically to change in uncertain times.
• Takes ownership of role and responsibilities within the team.
• Respects working environment and colleagues.
• Passion for company ethics and sustainability initiatives.
• Must be based in the United States and able to travel domestically and internationally with a valid passport.

Preferred

• Knowledge or experience with Concur, CAD, and Google Suite.
• PMP and LEED certifications are an asset.

Job Details

Job Type: Full‑time Permanent role.

Job Location: Open to candidates located within Canada only.

Travel Requirement: Remote role with frequent travel (1‑2 trips per month) across North America, possibly global.

Salary Range: $90,000 CAD – $95,000 CAD (base salary; excludes bonus and total rewards).

Equal Opportunity Employer

We are proud to be an equal‑opportunity employer committed to inclusion, and we celebrate the uniqueness of our staff.

We thank all interested applicants; however, only qualified candidates will be contacted.

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