Administrative Assistant I

The Student Services department’s role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT.

Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal.

The Opportunity

Reporting to the Team Lead, Academic Advising, we are currently recruiting an administrative assistant who will provide administrative and advising support for the School of Academic Services and will directly assist our advisors, faculty and staff.

This position welcomes visitors and students, and handles general enquiries, answering questions, directing, or providing information as required.

As a friendly and enthusiastic professional, you must possess strong communication skills and enjoy working within a collaborative environment.

You also have strong organizational skills and have great attention to detail. You are an excellent communicator who enjoys collaborating with a team.

The Role

• Serve as first point of contact for prospective and current students
• Manage calendars including booking appointments and meetings for academic chairs and advisors. Book appointments with appropriate academic advisor for students requiring assistance with program progression, academic standing and / or non-routine questions
• Respond effectively to a high volume of email, phone and in-person inquiries to ensure questions are answered in a timely and accurate manner
• Monitor advising mailbox and disseminate program information to students through email; develop email templates, as required
• Compile content for student newsletter
• Maintain reception chalkboard and current poster information
• Prepare presentation materials and coordinate meetings and events including booking facilities and resources, compiling and distributing agendas, transcribing minutes and ordering catering
• Support student clubs including room bookings, catering, coordination of parking passes and liaising with industry members
• Administrative support for projects and data collection, Program Quality Assurance (PQA), SAIT Start and Orientation
• excellent customer service to all visitors, students, faculty and staff
• Demonstrate professionalism and a service focused attitude when interacting with students and industry partners
• Support the administrative team in identifying and developing best practices
• Provide coverage for administrative team members’ absences
• Other administrative support work as required

Qualifications

• Minimum of a high school diploma
• Office professional certificate or diploma in Administrative Information Management, Business or Education preferred
• Equivalent combination of education and experience may be considered
• Minimum of 3 years of administrative high-level customer service work experience
• Previous experience in a post-secondary work environment an asset
• Advanced computer skills in all Microsoft Office programs
• Banner ERP experience an asset
• Must demonstrate professionalism and a service focused attitude when interacting with students, guests, and industry partners
• Ability to maintain a positive attitude with an excellent work ethic
• Exceptional verbal, written and interpersonal communication skills with a focus on student success

Classification : ADMINISTRATIVE ASSISTANT I - A5903

Hourly Rate : $22.17 - $27.32

Position End Date : March 31, 2025

Job Posting Close Date : June 27, 2024

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers , we offer the chance to work with a purpose preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences.

Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education.

We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

Learn more about EDI at SAIT .

At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.

SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

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SAIT has been made aware of individuals or organizations posing as SAIT using false postings to attract job seekers and collect personal information.

Please be aware that SAIT will never request sensitive personal information beyond what is required for an application.

Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there.

When your application is completed you will receive an email confirmation, if you did not receive one please check your junk mail or try applying through the SAIT career page again.

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