Bilingual Identity Verification Analyst : Mandarin / English

Job Description

Job Description

Company Overview

Interactive Brokers Group, Inc. (Nasdaq : IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

This is a hybrid role (3 days in the office / 2 days remote).

We are looking for a full-time Identity Verification Analyst who will be responsible for reviewing and verifying client Proof of Identity (POI) documents, ensuring strict adherence to company and regulatory standards. This role involves reviewing failed POIs flagged by the Identity verification system, manual document submissions, detecting fraud patterns, escalating anomalies, and improving document verification processes. This position plays a critical role in fraud prevention and risk mitigation to safeguard the firm's operations and reputation.

Key Responsibilities

• Examine failed POIs and manual document submissions in the designated queue to determine if the POI can be approved or rejected.
• Identify disparities, inconsistencies, or signs of forgery in submitted documents.
• Escalate unclear or suspicious cases to Management for further review.
• Detect fraudulent activity, such as repeated falsified documents from different regions, and escalate concerns to Management.
• Monitor and analyze fraudulent identity trends, such as the use of synthetic identities, deepfake documents, and other evolving fraud tactics.
• Maintaining a well-documented tracker for the detected fraudulent activity and identity trends found.
• Identify technical errors or shortcomings in the document verification process and suggest improvements.
• Support training efforts to educate colleagues on document verification best practices and fraud detection methods.

Qualifications and Skills

Company Benefits and Perks : IBKR offers a competitive remuneration package including :

The anticipated base salary range for this role is 56,000 CAD to 66,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.