IT Technician

We have an exciting opening for an IT Service Technician with excellent communication and customer service skills who will travel to customer sites to diagnose, troubleshoot and repair a variety of IT equipment for retail customers.

Responsibilities- Troubleshoot, diagnose and repair computer hardware and retail IT equipment including POS machines, scanners, pin pads, printers, PCs, tablets, etc.

Provide preventative maintenance services to existing equipment to maintain functionality.- Troubleshoot and repair networking equipment (switches, routers, servers, etc.

and structured cabling (UTP, coax, fibre, etc).- Prepare field reports and work orders for completed service calls.- Interact and communicate technical issues and solutions to end-users and customers.

• Provide excellent customer service.Qualifications- 2+ years of on-site / field experience providing IT support to retail, commercial or corporate clients / customers- Exposure to and knowledge of a broad range of IT hardware, networking equipment, and cabling- Strong time management and prioritization skills- Excellent communication and customer service skills- Experience troubleshooting point of sales systems, an asset- Must possess a valid driver’s license and be able to produce a clear abstract- Able and willing to work revolving day / night / weekends shifts and occasional standby service- Able to lift up to 50lb, climb ladders, and be comfortable working at heights#AB1
Il y a 4 jours