Deli Manager

Calgary Co-op is seeking a Deli Managerto become a member of our co-operative team. Reporting to the Centre Manager, the successful candidate will be responsible for the overall operations of the Deli department to improve customer service, program execution and company profitability.

Including scheduling, appraisals, budgeting and attainment of financial results along with the overall management of image, standards, implementation and adherence to company programs, policies and procedures as well as human resources related activities

The successful candidate will be partnered with an experienced Deli Manager who will provide the practical training and leadership skills needed for the candidate to manage the overall operations of the Deli department.

During the Management Development training program, you will learn various facets about the commodity, including, but not limited to;

scheduling, appraisals, budgeting, financial information and reports, how to effectively handle various situations, as well as the overall management of image, standards, implementation and adherence to company programs, policies and procedures, and other human resources related activities.

Responsibilities :

• Manage the Deli Department in accordance with the company policies, procedures, programs, merchandising standards and overall expectations.
• Provide feedback to Centre Manager / Assistant Centre Manager and Deli Operations Director regarding recommendations for continued improvement of operations.

Develop and administer action plans to achieve desired results of business plan.

• Demonstrate and provide leadership that creates a team environment within the centre.
• Provide leadership and direction in the development and achievement of financial results and store budget objectives in the areas of sales, margins, expenses, profits, EHP and inventory turns in relation to overall business plan.
• Responsible to assist centres adherence to government regulations in the areas of price integrity, labeling, sanitation and food and safety.
• Network and communicate professionally with suppliers.
• Maintain customer service standards tracking, monitoring and follow-up of customer comments and complaints in a timely efficient manner.
• Provide leadership and direction while upholding confidentiality in the areas of employee relations, performance management, security, union contract compliance, administration of policy and procedures and WCB claims.
• Coach, mentor and develop Team Members, including overseeing onboarding and providing career development planning and opportunities.
• Coordinate yearly performance work plans.
• Performs or assists with the year-end performance reviews and development action plan.
• Provide leadership in the areas of Occupational Health and Safety (OH&S) including participate in OH&S activities, ensuring employees are knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.

Minimum Qualifications

• Grade 12 education.
• Two years’ of Calgary Co-op supervisory experience or
• Three years’ retail supervisory experience

Desirable Qualification

• Post secondary education.
• Three years’ of retail deli supervisory experience

Benefits & Perks

Working at Calgary Co-op provides opportunities for increasing levels of responsibility, personal growth and challenge and the experience of working for a company that is proud of the communities it serves.

We offer competitive wages, an industry leading pension plan, paid vacation, employee discounts , a recognition program, social committee events, and more.

We thank all applicants for their interest; however only those applicants considered for an interview will be contacted.