Retail Trainee, Montreal

Position

Job Title : Retail Trainee

Reports to : Boutique Manager / Director

JOB PURPOSE :

The Dior Retail Trainee participates in a program designed to identify and develop future talent for the organization in our retail boutiques.

By working closely with their Boutique Manager / Director, the Trainee supports the organization’s short and long-term objectives through day to day operations and delivering the best in class client service per Company standards.

The role will be offered an hourly rate of $20 / hr.

TASKS AND RESPONSIBILITIES

• Collaborate with their retail team to develop initiatives to improve business results, presents plan to Management team
• Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, having solid product knowledge and all other aspects of customer service
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in packing or wrapping customers’ merchandise, when necessary
• Arranges and coordinates client appointments and events as needed
• Provide support when needed to the selling floor
• Participate in Boutique operational procedures and inventories
• Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls
• Assist in efficiently ringing on registers and accurately maintain all cash and media at the registers
• Maintain orderly appearance of register area and keep supplies stocked
• Any other tasks as assigned from time to time

SKILLS AND COMPETENCIES

• Ability to communicate in a clear and concise manner with internal and external groups
• Strong time management skills and prioritization
• Ability to multitask and show flexibility across priorities
• Ability to operate all equipment and programs necessary to perform the job
• Ability to work a full-time schedule, with varied hours / days
• Ability to establish and maintain good working relationships with all levels of the organization and the public
• Willingness to adhere to all company policies, procedures, regulations, and standards

Additional information

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations.

Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art .

Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment.

We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose.

Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization.

As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.