Account Manager

Role : Account Manager Location : PST Time Zone Comp : $110k - $135k + Bonus + Stock Options + Health Benefits The Partner Account Manager (PAM) at Veem is responsible for owning and growing relationships with the company’s most strategic partners.

The role focuses on long-term customer success, account expansion, and driving measurable growth in payment volume through consultative engagement.

Key Responsibilities Account Ownership Manage a portfolio of partner accounts as the primary relationship owner .

Act as a trusted advisor to partners, helping them maximize value from Veem solutions.

Onboarding & Adoption Oversee partner onboarding and their customer adoption of Veem’s solutions.

Ensure a seamless experience for new partners and customers.

Account Growth & Insights Conduct regular account reviews.

Provide insights on international payments, FX growth , and opportunities to expand partner participation.

Identify evolving partner / customer needs and deliver tailored recommendations (increase payment volume, FX transactions, Card adoption, engagement).

Strategic Planning & Presentations Collaborate with partners to create joint business plans .

Support co-selling and embedded payment initiatives.

Present strategically to C-level executives , highlighting Veem’s value in meeting business objectives.

Cross-functional Collaboration Work with Product, Compliance, and Operations teams to resolve partner issues.

Provide structured feedback on customer / partner requirements to influence product / service development .

Performance Tracking Track account performance against goals.

Ensure accurate reporting and forecasting .

Qualifications & Skills Experience : 5+ years in Account Management, Customer Success, or Enterprise Client Engagement (fintech or payments preferred).

Account Expansion : Proven ability to grow accounts , upsell, and cross-sell.

Complex Accounts : Experience managing large, complex accounts with quota achievement .

Communication : Strong skills engaging C-level executives , delivering presentations and insights.

Payment Expertise : Solid understanding of B2B payments, FX, financial operations .

Card acceptance / payout knowledge is a plus.

Organizational Skills : Ability to manage multiple accounts and priorities in a fast-paced environment .

Personal Traits : Motivated self-starter, growth mindset, works independently but collaborates cross-functionally.

Company Size Preference : Previous experience in companies of 200–500 employees , not banks.

Key Focus Areas Account growth and retention Consultative engagement and upselling Strategic presentations and executive influence Payments knowledge (B2B, FX, Card) Cross-functional collaboration Powered by JazzHR