Job Description
What is the opportunity?We will provide you with the tools, training and support you need to successfully complete the Damage Insurance Certificate delivered by l’Autorité des marches financiers (AMF) and the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team
Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces.
Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
High level of reading, comprehension and speaking in both languages
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)
Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers
Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.
Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs—both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities we serve.
RBCI software tools to boost your productivity
Address:
1 PLACE VILLE MARIE:MONTRÉALCity:
MontréalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
INSURANCEJob Type:
RegularPay Type:
SalariedPosted Date:
2026-04-02Application Deadline:
2026-05-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Insurance Advisor, Home and Auto - Advice Centre (Bilingual) • BEAUHARNOIS, Quebec, Canada
Become an Insurance Consultant specializing in auto and home insurance, leveraging your bilingual skills.Offer exceptional service while receiving comprehensive training and support for industry ce...Voir plus
A leading financial services co-operative in Canada is looking for a Personal Lines Insurance Agent to join its team in Vaudreuil-Dorion.The successful candidate will sell auto and property insuran...Voir plus
French and English is required for this role.Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group.We go to market under the service brands Hyundai Motor Fi...Voir plus
Are you passionate about client support? We’re looking for a bilingual Customer Service Agent to work in a hybrid environment.Enhance customer experiences by addressing inquiries and providing accu...Voir plus
Une carrière accessible et valorisante.Vous êtes en quête de nouveauté? Promutuel Assurance vous offre d’évoluer au cœur d’un milieu de travail tourné vers l’humain, où règne un esprit d’équipe hor...Voir plus
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Voir plus
Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range...Voir plus
Une coopérative canadienne de services financiers recherche un Agent en assurance de dommage des particuliers pour rejoindre son équipe à Kirkland.Le rôle implique d'attirer des affaires, atteindre...Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Voir plus
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleague...Voir plus
Step into the role of a Bilingual Automotive Technical Specialist and resolve automotive challenges with your technical prowess.Engage customers and partners in a hybrid environment while diagnosin...Voir plus
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Voir plus
Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range...Voir plus
A leading financial institution is seeking a client-focused Sales Representative in Salaberry-de-Valleyfield.You will assist clients with their banking and investment needs while demonstrating stro...Voir plus
Un de nos clients qui est en affaires depuis plusieurs décennies dans plusieurs succursales au Québec recherche :.Courtier service et vente en assurance des entreprises marchés intermédiaires (Mid ...Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Voir plus
Shape client relationships as a progressive Banking Advisor.Utilize your sales expertise and problem-solving skills while enjoying the flexibility of mobility across branch locations.In this role, ...Voir plus
