Order Management / Quotation Specialist - Industrial / Manufacturing

Customer Service Representative – Manufacturing / Order & Quote Processing at John Crane

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better‑connected world across four global markets : energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

SUMMARY OF ESSENTIAL FUNCTIONS

• To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

Qualifications

Education / Training : Mechanical Technologist / Technician College Diploma preferred

Experience : 2 years of customer service‑related experience in a manufacturing setting

Knowledge / Skills :

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross‑business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Benefits

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Customer Service

Industries : Industrial Machinery Manufacturing

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