BI Data Analyst

Summary

Paymentus leads the North American marketplace in electronic bill payment solutions and is looking for high performers to join our team, building SaaS Fintech solutions across a range of industries.

You will contribute to a massively scalable data platform, that is built on top of a world-class enterprise platform, supporting thousands of clients and into the millions of transactions daily.

Paymentus' success and rapid growth provides employees with opportunities for career advancement.

Objective

The BI Data Analyst will assist in growing our monitoring and BI infrastructure. An ideal candidate has a strong desire to learn new things, and the capability to learn-as-you-go .

A passion for applying innovative technology in combination with excellent problem solving and communication skills will make a successful BI Data Analyst.

Essential Functions & Responsibilities

• Have expertise in Tableau Desktop, Tableau Server, data modeling, and data visualization techniques
• Be proficient in building aesthetically pleasing dashboards by integrating intricate datasets from diverse and separate documents
• Build and maintain batch and real-time data pipelines to power our BI and operational reports and dashboards
• Generate graphs and reports in Grafana for business and operational needs.
• Create Kapacitor alarms for business and operational events
• Identify, design, and implement internal process improvements
• Assist stakeholders with data-related technical issues and support data infrastructure needs
• Work with data and analytics experts to strive for greater functionality in our data systems

Education & Experience

• A bachelor's degree in Software Engineering, Computer Science, or related technical degree
• Basic understanding of time series and relational databases (SQL, Oracle, Snowflake, InfluxDB)
• Experience with ETL processes (bonus points for dbt experience)
• Proficiency in bash scripting or Python; SQL; Unix / Linux
• Experience as a successful problem solver and communicator

Preferred but not Required

• Software development and source code management (Git, etc.)
• Knowledge of at least one programming language like Scala, Java or Python is plus.
• Experienced in Apache Spark, or other big data processing frameworks

Supervisory Responsibility

This position does not have any supervisory responsibility or direct reports.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Specific vision abilities required by this job include close vision and ability to adjust focus. Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

Little to no travel is expected for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation.

Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.