Technical Communicator

Company : Number of Openings :

Worker Type :

Permanent

Position Overview :

Join Finning and play a key role in supporting customers and internal teams by providing expert technical guidance and managing product health issues. This position offers :

A dynamic role focused on troubleshooting failure analysis and product improvement.

Opportunities to collaborate with Caterpillar service teams and marketing managers to enhance product performance and customer satisfaction.

A chance to influence technical solutions and drive continuous improvement initiatives.

As a Technical Communicator you will provide counsel on technical product and marketing issues identify and resolve product health concerns and support strategic programs. If you have strong mechanical aptitude and a passion for problem-solving this is a job for you!

For this position the expected base salary range is between $100000 and $120000 annually. We also offer an annual bonus.

Job Description :

• Provide technical support to technicians in the field and service shops to troubleshoot and repair equipment efficiently.
• Define manage and resolve product health problems in collaboration with Caterpillar and internal teams.
• Support service departments and marketing managers in implementing Product Improvement and Product Support Programs.
• Support failure analysis investigations and support root cause analysis to drive product improvement and assist in design validation.
• Maintain accurate input for Product Problem Management ensuring timely updates for known and unknown solutions.
• Partner with Caterpillar to determine and resolve product problems minimizing commercial impact.
• Manage field-follow units and test iron data collection for Caterpillar.
• Collaborate with technical support teams to implement Product Improvement Programs (PIPs) effectively.

Day-to-Day Activities :

Requirements :

Important :

Victoria

If youre ready to provide expert technical support and drive product health improvements apply today!

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and / or mental or physical Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process please inform your recruiter.

Key Skills

B2C,ABAP,Fpga,Front Office,Body Care,Insurance Sales

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 100000 - 120000