Sr Manager/Director, People

Description

Job Summary :

As the Senior Manager / Director, People, you will play a critical role in driving key people initiatives, fostering a positive work culture, and managing day-to-day HR operations.

You will be a key partner to business leaders and managers, ensuring the alignment of people strategy with the company’s objectives.

This role combines both strategic and operational responsibilities, including employee relations, performance management, talent development, and HR policy

execution. Depending on experience, the title and scope may be adjusted.

Key Responsibilities :

Strategic HR Leadership : Partner with senior leadership to align HR initiatives with business objectives and contribute to long-term organizational planning and strategy.

People Operations : Oversee and / or assist with the execution of day-to-day HR

operations, including employee relations, recruitment, onboarding, HRIS administration, benefits administration, and HR compliance.

Performance Management : Lead and manage the performance review process, including goal-setting, continuous feedback, and career development plans.

Talent Development : Collaborate with business leaders to identify talent needs, implement employee development programs, and support succession planning efforts.

Employee Engagement : Drive employee engagement initiatives, develop programs that enhance workplace culture, and gather feedback to foster an inclusive and supportive environment.

Policy Implementation : Implement and monitor HR policies, ensuring alignment with local labor laws and company values.

Change Management : Support organizational change efforts by designing and delivering communication plans, managing employee transitions, and ensuring alignment across teams.

Act as a People Business Partner to strategize working through and problem solving day to day human resources questions, including performance management, coaching, and training People managers.

HR Metrics : Use data to assess HR performance and make recommendations for improvement, ensuring continuous alignment with organizational goals.

Coaching and Mentoring : Serve as a trusted advisor to managers and leaders, providing coaching on employee management, conflict resolution, and performance improvement.

Compliance & Risk Management : Ensure compliance with relevant laws and regulations and mitigate HR-related risks through proactive planning and execution.

Lead, coach and motivate a team of high performing HR professionals.

Union Collaboration : Work closely with union representatives to ensure open communication, resolve grievances, and support labor relations strategies that foster a positive working relationship between the company and unionized employees.

Collective Bargaining & Labor Agreements : Participate in collective bargaining negotiations and ensure the company adheres to the terms of labor agreements.

Provide guidance to managers on contract interpretation and compliance.

Qualifications :

Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or relevant certification (e.g., SHRM, CHRL) is a plus.

10+ years of experience in HR roles with a blend of operational and strategic

responsibilities.

Demonstrated experience partnering with senior leaders and managing key HR functions, such as performance management, employee relations, total rewards / compensation, and talent development.

Strong knowledge of employment laws and HR best practices.

Excellent communication and interpersonal skills, with the ability to influence and build strong relationships across all levels of the organization.

Proven ability to lead HR projects and initiatives that impact culture, employee

engagement, and performance.

Analytical mindset with the ability to use data to drive decisions and optimize HR processes.

Strong organizational skills and the ability to prioritize and manage multiple tasks in a dynamic environment.

Cross-border (Canada and US) HR experience is an asset.

About Paper

Paper offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions.

We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission.

We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.

We believe that diverse teams build better products. Paper does not and will not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

Nobody checks every box, but the Paper team is built by passionate and innovative people who share our mission for democratizing education.

If you don’t think you meet all of the requirements above but are still interested in the job, please apply.

PS. Equity is our mission! We make sure to treat all candidates equally : If you are interested please apply through our job board - our amazing talent team will reach out! Our team isn't able to pass on any calls / emails our way - and this makes sure that the candidate experience is smooth and fair to everyone.

Requisition ID

R-100211