Senior IT Systems Specialist to provide Tier 3 support and optimize system performance.
Location : Markham Hybrid role (3 days in office AFTER 3 month probation period)
Full Time Permanent
Responsibilities :
- Installation, configuration, and maintenance of servers, networks and other critical IT infrastructure.
- Perform regular updates and patches to maintain system security and functionality.
- Monitor system performance, integrity and reliability, ensuring optimal functionality and minimal downtime.
- Maintain documentation of system configurations, procedures, and changes.
- Implement and maintain backup and recovery solutions to safeguard against data loss.
- Conduct performance tuning and optimization of systems to enhance efficiency.
- Analyze system logs and identify potential issues for proactive resolution.
- Recommend automated approaches for system administration tasks.
- Ensure compliance with company policies and industry standards.
- Implement and manage security protocols to protect the company’s assets from threats such as cyber-attacks, viruses and unauthorized access.
- Troubleshooting and problem resolution.
- Mentor Junior Systems administrators.
Must Haves :
- 5+ years of Tier 3 support experience
- Windows Server , VMWare, M, SharePoint, Intune, MDM & Azure cloud.
- Basic networking for troubleshoot & Azure networking
- Scripting : Power shell & SQL
- RMM : Ninja
Certifications :
- Azure Administrator Associate
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Associate)
Nice to Have :
- Knowledge of AI
- Manufacturing / Engineering background, industry experience
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