Assistant Branch Operations Manager

Assistant Branch Operations Manager - RBC Dominion Securities

Location : Richmond Hill, Ontario, Canada

Overview

The RBC Dominion Securities Management team in Richmond Hill is looking for an energetic Assistant Branch Operations Manager to join their team. The role fulfills a leadership position in the branch, providing operational and administrative support to the Branch Management Team and Advisor teams.

Responsibilities

• Instrumental in managing daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verifying and actioning requests submitted by sales support staff, verifying documentation and approving account openings, etc.
• Assist with training new branch support staff and coordinating ongoing training initiatives for existing branch staff.
• Ensure compliance and internal control requirements are met.
• Manage branch technology access, setup, and troubleshooting.

Qualifications

Must-Have

Nice-to-Have

Benefits

Job Skills

Customer Relationships, Customer Service, Customer Service Administration, Customer Service Management, Ensure Compliance, Interpersonal Relationship Management, Leadership, Microsoft Excel, Microsoft Office, Oral Communications, Problem Management, Time Management

Additional Job Details

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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