Project Manager, Application Development - Managed Services

Project Manager, Application Development - Managed Services

Location : Edmonton, Alberta, Canada

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and clients. We provide exceptional service, helping clients with advice and insight they can trust, and we offer an award‑winning environment that fosters a people‑first culture with a high priority on personal and professional growth.

Your Opportunity

As part of our fast‑paced, growing Solution Operations (Managed Services) practice, we are seeking an experienced Project Manager with strong experience leading application development projects. You will lead and manage the team delivering new and ongoing engagements for assigned clients, identify and drive continuous improvement actions, and lead the transition of projects to operations. You will apply principles of Agile methodology across your day‑to‑day operations along with ITIL (incident, problem, change and release management). You are passionate about serving and building strong relationships with clients, coaching and leading a team to achieve deliverables and driving maturity through continuous improvement actions.

Responsibilities

• Lead and manage assigned engagements through to successful completion against the key pillars of scope, budget and timeline.
• Lead internal engagement stand‑ups and customer meetings.
• Develop and maintain internal & external stakeholder relationships.
• Draft meeting agendas and publish meeting minutes.
• Manage action, change and risk register for all assigned engagements.
• Manage the transition of assigned projects to operations.
• Track, monitor and control budget based on the planned budget of an engagement.
• Budget forecasting and execution of cost management strategies where applicable.
• Develop and manage delivery plans for every assigned engagement.
• Manage and lead the change management process inclusive of estimates, approvals, change requests and statements of work.
• Identify engagement risks and recommend appropriate resolutions.
• Manage resource assignment and work allocation for all engagements.
• Be an escalation point for business‑critical scenarios as identified by the client.
• Apply ITIL principles of incident and problem management for reported issues by the client.
• Manage engagement conflicts and challenges in a timely professional manner.
• Manage the release management process from internal testing to production release.
• Provide support, guidance and coaching to the engagement team as and when needed.
• Adhere to, follow and update standards & guidelines where applicable.
• Identify areas of challenges or opportunities in assigned client engagements.
• Identify areas of improvement, innovation and optimization that will improve existing processes and methodologies.
• Contribute to thought leadership articles where applicable.

How do we define success for your role?

Your Experience and Education

Inclusive Workplace

BDO is an equal opportunity employer. If you require accommodation to complete the application process, please contact us.

Total Rewards

We pay for performance with competitive cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, a market‑leading personal time‑off policy, and reimbursement for wellness initiatives that fit your lifestyle.

Flexibility and Conduct

All BDO personnel are expected to work in the office, on client sites, and virtually, unless accommodations or alternative arrangements are in place. Our code of conduct sets clear standards for how we conduct business, reflecting our shared values and commitments.

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