Job Description
WHAT'S THE JOB?
Housekeepers are a vital asset to our team and play an integral role in ensuring the cleanliness of rooms and dorms throughout the site.
The Lead Housekeeper works with the Lodge Manager and Housekeeping Manager to follow the company standards for quality and site cleanliness.
Being out on the floor, visible and available to coach and mentor the group is vital for the success team.
Key Responsibilities :
- Support and supervise the housekeeping teams
- Work closely with the front desk associates, ensuring discrepancies and necessary changes are communicated immediately
- Work with the management team to assign the housekeepers daily workloads, using the provided distribution template. Fair and even distribution of the workload is key.
- Prepare the clipboards and keys for the housekeepers prior to the toolbox meeting. Ensure DWB’s and FLRA’s are provided to each member of the team and are checked throughout the day for accuracy
- Be out on the floor, working alongside the housekeepers individually and provide them with coaching and feedback
- Perform daily FTQ audits (housekeeping and janitorial), ensuring all audits for the week have been completed by Saturday
- Maintain a safe working environment at all times
- Follow all safety controls including regular handwashing, proper use of PPE and enhanced cleaning / sanitation requirements and coach the team on the same
- On heavy days, completing partial / full workloads
- Assist with any other tasks as assigned by the Housekeeping and Lodge Manger
Qualifications
WHO ARE WE LOOKING FOR?
- Previous supervisory experience is preferred
- Previous custodial experience.
- Must have the ability to work independently with limited supervision.
- Must be able to follow basic safety procedures.
- Intermediate computer skills including Microsoft Outlook, Word, and Excel.
- Basic mathematics knowledge.
- Strong customer service skills.
- Strong time management skills.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and / or extended walking and standing.
This role may also require uniforms and / or usage of Personal Protective Equipment (PPE).
Additional Information
WHAT’S IN IT FOR YOU?
- Be part of an industry that's more important than ever!
- Employee Referral Program!
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors.
Disability-related accommodations during the application process are available upon request.
IND2
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