Gas Station Operator

Job Description

Job Description

Site Manager Canadian Mobility Services (CMS)

Company description

Canadian Mobility Services Limited (CMS), a wholly owned subsidiary of Shell Canada Limited, has purchased 56 fuel and convenience retail sites across Canada from Empire Company Limited through its subsidiary Sobeys Capital Incorporated (Sobeys).

A rewarding place to work

Combining our creative, collaborative environment and national operations with an impressive range of benefits and joining CMS becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Job Description : SR. Manager

A CMS Site Manager is responsible for managing an operations site. Each operating site holds a team of site staff, ensuring superior and consistent delivery of Customer Commitment and Sales & Operations targets for the location, including accountability for the profit and loss statement within the sites.

The SR. Manager acts as a professional business manager, coach and consultant who partners with the stores to deliver outstanding performance and results.

The role is responsible of the following :

• Identify gaps in all aspects of site performance to ensure site profitably while delivering Customer Commitment at the Retail site and to develop the business for the benefit of staff, customers and shareholders.
• Maximize all sales potential whilst protecting the company’s interests and reputation, through own actions and effective performance management, through coaching, motivating and inspiring staff to deliver higher performance and growth within the marketplace.
• Achieve and maintain top-class site performance and consistent delivery of the Customer Commitment.
• Lead the attraction and selection of the best site staff.
• Exhibit true passion and commitment in the organization’s journey towards safety. Position requires the assurance of Operating standards (including HSSE), contracts and manuals at site and an adherence to safe and responsible operations beyond compromise.
• Exhibit true passion and commitment in the organization’s journey toward delivering Customer Promises. Showcase the ability to inspire site staff towards delivering superior customer experience and getting the basics right.
• Leading a unionized workforce.

HSSE

• Develop and maintain a strong HSSE culture at each location.
• Deliver agreed HSSE targets.
• Protect interests and reputation by ensuring that all HSSE standards and procedural compliance are adhered to and stakeholder relationships are managed proactively.

Customer

Coach and support site staff to :

• Improve on-site operational excellence
• Improve customer perception

People

• Demonstrate visible leadership, coaching and performance management of site staff.
• Train and develop site staff and understand the importance of people in delivering customer commitment, sharing and coaching on tools and processes as appropriate.
• Actively contribute to recruitment and selection of the best site staff.

Shareholder

• Deliver profitability targets, volume targets, differentiated fuels volume targets, convenience retailing targets and operating standards targets.
• Set Site business plans with the Territory Manager and develop action plans to close performance gaps.
• Collaborate with colleagues across the business to support Marketing and Network initiatives.
• Implementation and ongoing support of Marketing and Network initiatives.
• Work with the Territory Manager to ensure great and consistent execution of 4 Ps (Product, Price, Placement, Promotion) at sites.

Additional Information :

This is a key role in developing business continuous improvement at the site level, by managing stakeholder and business development management competencies while providing exposure to many elements of the Retail business at the operational level.

Special Challenges :

• As this is a fast-paced and continuous improvement role; individual must be a self-starter, self-motivated and exceeds performance expectations.
• Must display strong interpersonal effectiveness skills.
• A key challenge within the role is to deliver results through others and ability to manage multiple priorities.
• The ability to engage and influence site operations in all matters related to Operational Excellence and Commercial Performance Delivery will be critical.
• The position requires strong virtual interaction with the Territory Manager for execution and territory performance communication.
• The position requires flexibility and availability for emergencies outside of normal working hours
• The role of the SR. Manager requires strong ownership and accountability of site performance and results.

Skills and Requirements

What we need from you -

• Must have legal authorization to work in the Canada on a full-time basis for anyone other than current employer.
• Bachelor’s degree is preferred
• Minimum of five (5) years work experience in a similar role.
• Evidence of strong leadership attributes (Authenticity, Collaboration, Performance, Growth) and adherence to core values (Honesty, Integrity, Respect for People)
• Must have the drive and passion to compete and to win in the marketplace
• Self-starter and results-oriented. Strong past performance and track record for delivery.
• Demonstrable competence in implementing standard processes, achieving sales targets, building relationships and delivering customer commitments.
• Ability to respond quickly to changing priorities and multiple parallel activities.
• Ability to work with ambiguity and uncertainty.
• Experience in different areas of the Retail business.
• Excellent communication skills (both written and verbal).
• High mobility and existing driver's license with safe and defensive driving skills.
• Professional Retail experience and a good overall understanding of the Retail business will therefore be an advantage in any application.

However, we do not exclude the possibility that outstanding candidates without Retail experience could be selected. In this case, candidates are expected to :

• Show evidence of a professional work style, including conflict handling and building strong, long-lasting relationships (both internally and externally)
• Work according to existing and new processes and standards and still be creative
• Have the ability to show initiative and self-start
• Display a proven track-record of persistence and maximized business opportunities
• Have proof of strong performance even at times of great change and under pressure
• Previous experience in Retail Marketing, Convenience Retail, Retail Pricing, Operations & Support, Network, Commercial Fuels, Sales and Supply / Distribution is highly valued
• Degree with 5+ years of retail management experience
• You must be legally authorized to work in Canada, without sponsorship and currently residing in Canada.
Il y a 21 jours