Servicenow Training Content Developer

Servicenow Training Content Developer

On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst.

Servicenow Training Content Developer – Job Description

Develop course materials from existing content and / or from a blank sheet of paper

Includes research

as needed to obtain complete, correct and current information

Develop comprehensive Confluence training page with all content

Design, develop, author, narrate, record, edit, and implement training content

Produce, edit, and deliver engaging training content through online learning format

Host live training sessions for a variety of medium to large audiences (up to 200+ attendees)

Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations

Servicenow Training Content Developer – Mandatory Skills

Experience with e-learning software such as Articulate Storyline or Adobe Captivate strongly desired

Excellent Verbal and written communication skills

Agility and adaptability

Problem solving skills, attention to detail and interpersonal skills

Ability to work independently and manage one's time

Basic mentoring skills necessary to provide support and constructive performance feedback

Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life cycle

Knowledge of business process management techniques and principles involved

Ability to produce training modules in various formats (video and documentation)

Experience in Adult education and Live training

Experience Converting technical documents to user friendly modules

Critical thinking and problem-solving skills

Tech Savvy

Servicenow Training Content Developer - Nice to Have Skills

ServiceNow

Experience with Confluence

Servicenow Training Content Developer - Assignment Start Date

ASAP – 6 months to start

Servicenow Training Content Developer - Assignment Location

Toronto, ON – Work Hybrid