Application Support Analyst

Main Purpose

We are looking for an Application Support Analyst to join our dynamic Trading IT team and support an extensive portfolio of applications, each with its unique complexities and requirements. This role serves as a critical bridge between our business users and technical teams, ensuring seamless operation of production systems in a fast‑paced, time‑critical commodities trading environment.

Knowledge, Skills and Abilities

• Bachelor’s or Master’s degree in a numerate discipline (Mathematics, Computer Science, Engineering, or related field)
• Fluent English communication skills, both written and verbal
• Strong verbal and written communication, both with business users and internal IT teams
• 6+ years working experience in IT, including 5+ years as an Application Support Analyst within commodities trading environments

Key Responsibilities

Application Support

Technical knowledge in below areas :

Candidates should be able to demonstrate the following

Ability to handle customers with different levels of technical and business knowledge

Department Overview

Trading IT is responsible for the front‑to‑back delivery of various applications that enable Trafigura’s trading across all its divisions.

Reporting Structure

Reporting directly to Senior Application Support Manager

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.

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