Talent.com
Mobile Mortgage Specialist Assistant
Mobile Mortgage Specialist AssistantTD • Richmond Hill, York Region, CA
Mobile Mortgage Specialist Assistant

Mobile Mortgage Specialist Assistant

TD • Richmond Hill, York Region, CA
Il y a 8 jours
Type de contrat
  • Temps plein
Description de poste

Join to apply for the Mobile Mortgage Specialist Assistant role at TD .

Be among the first 25 applicants.

Work Location : Richmond Hill, Ontario, Canada.

Hours : 15 hours.

Line Of Business : Personal & Commercial Banking.

Pay Details : $23.37 - $32.20 CAD.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

TD is growing their Mobile Mortgage Sales Force and is seeking performance‑driven individuals to join our dynamic team! A great specialized role to start your career within MMS Channel.

The TD Mobile Mortgage Specialist (MMS) sales team is a national retail banking channel responsible for acquisition of new mortgage and home equity line of credit business within Canadian Personal Banking (CPB). Our mandate is to deliver new customers to the bank and to contribute to the volume, profits, and market share of TD's Real Estate Secured Lending.

The Mobile Mortgage Specialist Assistant (MMSA) role contributes to the success of the specialist through specialized credit support by handling credit administration, customer service, and administrative tasks, enabling Specialists to focus on sales and business development while ensuring accuracy, efficiency, and timely commitments. Maintain strong relationships with internal partner groups and teams including responding to questions and concerns. Follow up with customers to gather documentation to support processing of credit applications.

Job Details

  • The position is Part‑time minimum 15 hours and reports to the Manager, MMS Assistants.
  • Work volumes are received directly from your associated MMS during scheduled hours.
  • The MMS Assistant position is primarily remote, working from your home office or specific TD location.
  • Flexible scheduling in partnership with your associated MMS and Manager, MMS Assistants.

Key Accountabilities

CUSTOMER

  • Maximize support in relation to credit administration.
  • Maintain good relationships with partners including follow‑up, responding to questions, and ensuring that customer problems are handled appropriately, escalating issues to MMS or DM when necessary.
  • Gather client documentation after initial MMS customer meeting and process credit application.
  • Process assigned work volumes in an accurate and efficient manner, supporting the Specialist and business timeline commitments.
  • Support customer journey through deal process while responding to any mortgage suite details product / policy for clarification.
  • SHAREHOLDER

  • Ensure all supporting documentation is received and validated, according to internal processes and / or business / industry regulation, to provide complete and accurate information for credit requests.
  • Contribute to achievement of MMS credit quality objectives and meeting or exceeding individual targets.
  • Meet and where possible exceed timeline commitments by processing transactions and replying to requests accurately and on time.
  • Partner with administrative support groups to facilitate the end‑to‑end credit decision process.
  • Support the achievement of business objectives by supporting sales goals.
  • Understand and apply bank and business channel operating policies and procedures.
  • Contribute to business objectives for Operational Excellence and support process improvement opportunities.
  • Escalate non-standard or high‑risk transactions / activities as necessary.
  • Be knowledgeable of and comply with Bank Code of Conduct.
  • Be knowledgeable to full mortgage suite of products and services.
  • EMPLOYEE / TEAM

  • Participate fully as a member of the team, promote service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest.
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
  • Actively participate in the performance management process in support of own personal and professional development objectives, including coaching sessions.
  • Participate in team meetings, employee surveys, action planning, and training sessions.
  • Contribute to the success of the team by willingly assisting others in the completion of assigned duties.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for your business area / function and the bank, both internally and / or externally.
  • BREADTH & DEPTH

  • Requires established customer service skills to perform a range of routine activities and multi‑step customer transactions, generally with limited financial impact.
  • Requires a broad knowledge regarding basic product suite of business supported.
  • Understands how the assigned duties relate to others in the customer or sales team and how the team integrates with others.
  • Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non‑standard issues internally; typically addressing routine requests requiring minimal discretion.
  • Impacts team results through the quality of the services or information provided to customers.
  • Follows RESL procedures and practices and recommends opportunities to improve processes in their own work area.
  • Uses communication skills to exchange / clarify product / process information with composure and ensures underlying details are understood.
  • Requires working knowledge and skills developed through formal training or work experience.
  • Reports to a Manager or above.
  • What We Are Looking For

  • Minimum 1 year working in a client facing and / or administrative role.
  • Have mortgage / credit lending experience.
  • Have superior computer / technology skills.
  • Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint.
  • Be highly organized and a self‑starter, able to work independently and multi‑tasking in a fast‑paced, competitive market.
  • Demonstrate excellent time‑management skills, and be able to meet / exceed timelines and SLA expectations from a customer as well as business‑partner perspective.
  • Demonstrate high‑level accuracy and attention to detail.
  • Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills.
  • Be willing to work variable hours, including evenings and weekends.
  • Who We Are

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.

    Additional Information

    Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

    Colleague Development

    If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

    Training & Onboarding

    We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

    Interview Process

    We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

    Accommodation

    Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

    Language Requirement (Quebec Only)

    Sans Objet.

    Referrals increase your chances of interviewing at TD by 2x.

    Get notified about new Mortgage Assistant jobs in Richmond Hill, Ontario, Canada.

    #J-18808-Ljbffr

    Créer une alerte emploi pour cette recherche

    Mortgage Specialist • Richmond Hill, York Region, CA

    Offres similaires
    Mobile Mortgage Specialist

    Mobile Mortgage Specialist

    DUCA Financial Services Credit Union Ltd. • Toronto
    Temps plein
    Be among the first 25 applicants.We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community init...Voir plus
    Dernière mise à jour : il y a 29 jours • Offre sponsorisée
    Damage Insurance Broker

    Damage Insurance Broker

    APRIL • Toronto, ON, Canada
    Temps plein
    We are looking for an insurance broker with a RIBO license to join our team and serve our.If you're a customer service-oriented, team player who wants to get involved in a growing company, then...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Technical Proposal & Sales Specialist / Pre-Sales Content Specialist

    Technical Proposal & Sales Specialist / Pre-Sales Content Specialist

    Pathway Communications • Markham, ON, Canada
    Temps plein +1
    Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact centre services at Tiers I, II and III to demanding corpor...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Residential Mortgage Specialist-Ontario (Hybrid)

    Residential Mortgage Specialist-Ontario (Hybrid)

    National Bank • Markham
    Temps plein +2
    Advisory services, Mortgage products .Aurora, Hamilton, Kitchener, London, Markham, Moncton, Newmarket, North York, Ottawa, Richmond Hill, Scarborough, Toronto, Windsor . Please note that your speci...Voir plus
    Dernière mise à jour : il y a 3 heures • Nouvelle offre
    Mobile Mortgage Specialist

    Mobile Mortgage Specialist

    TD Bank • Markham
    Temps plein
    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témo...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Hybrid Mortgage Renewal Specialist

    Hybrid Mortgage Renewal Specialist

    EQ Bank | Equitable Bank • Toronto
    Temps plein
    A leading Canadian bank seeks a Renewal Administrator to provide crucial administrative support in loan renewals.This role requires attention to detail in auditing and processing loans while ensuri...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Sales Consultant

    Sales Consultant

    NewRoads Toyota Aurora • Aurora, ON, Canada
    Temps plein
    Aurora Toyota a multiple President's Award Winning Dealer.This is an outstanding opportunity to join a busy and dynamic sales team with an income-earning potential of $40,000 to $150,000.We are...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Mobile Mortgage Specialist - Toronto and GTA region

    Mobile Mortgage Specialist - Toronto and GTA region

    DUCA • Toronto
    Temps plein
    We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer.Founded in 1954, ...Voir plus
    Dernière mise à jour : il y a 29 jours • Offre sponsorisée
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Sutton, Ontario
    Télétravail
    Temps plein
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    INSURANCE SALES ADVISOR

    INSURANCE SALES ADVISOR

    Nicole McCann - Desjardins Insurance Agent • Sutton, ON, Canada
    Temps plein
    Insurance Sales and Service Advisor - Desjardins Agent Team Member.Agent : Nicole McCann Insurance and Financial Services Inc. A successful Desjardins Agent is seeking a qualified professional to joi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Life Insurance Sales Representative

    Life Insurance Sales Representative

    George Rappos Insurance Agency • Aurora, ON, Canada
    Temps plein
    Life Insurance Sales Representative : .High volume Desjardins Insurance Agent, located in Newmarket, seeking outgoing career-oriented professional to join our growing team of insurance professionals....Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Real Estate Sales Agent

    Real Estate Sales Agent

    Keller Williams Empowered Realty • Richmond Hill, ON, Canada
    Temps plein
    Our market is rapidly expanding!.Our team is looking for self-motivated, ambitious Sales Agents to join us! We want to help YOU build your career! We pride ourselves on providing proven systems to ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Insurance Sale Representative

    Insurance Sale Representative

    George Rappos Insurance Agency • Aurora, ON, Canada
    Temps plein
    Insurance Sales Representative : .High volume Desjardins Insurance Agent, located in Newmarket, seeking outgoing career-oriented professional to join our growing team of insurance professionals.As an...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Real Estate Sales Agent

    Real Estate Sales Agent

    Century 21 Leading Edge • Markham, ON, Canada
    Temps plein
    Motivated Realtor? We Provide the Leads & Coaching!.Are you a licensed real estate agent seeking to broaden your skills in the realm of residential and commercial real estate? Come be a part of...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Sales Specialist CHINESE Language MUST

    Sales Specialist CHINESE Language MUST

    ADD Printing&Packaging Inc • Markham, ON, Canada
    Temps plein
    Sales Specialist CHINESE Language MUST.Make phones calls and visits to contact businesses or individuals.Explain products or services and prices and answer questions from customers in order to p...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Personal Lines Insurance Broker

    Personal Lines Insurance Broker

    Morison Insurance Brokers Inc. • Aurora, ON, Canada
    Temps plein
    Personal Lines Insurance Broker.Employment Type : Full-Time, In-Office.We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downto...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Finance Specialist for Dealership

    Finance Specialist for Dealership

    Finlink Group • Markham, ON, Canada
    Temps plein
    Finance Specialist for Dealership.Are you in finance at a dealership for a premium, high-end brand? Dreaming of taking your skills to one of the most exciting and dynamic dealerships in the industr...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Life Insurance Advisor

    Life Insurance Advisor

    Cheryl Moulton Insurance Agency • Markham, ON, Canada
    Temps plein
    Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for yo...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée