Global License Governance and Compliance Manager, Deloitte Global Technology

Job Type : Permanent

Work Model : Remote

Reference code : 126531

Primary Location : Toronto, ON

All Available Locations : Toronto, ON; Calgary, AB; Vancouver, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge.

Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being.

Interested in a career in corporate development strategy? Want to work on high profile opportunities in Canada and Internationally?

Consider applying to this position!

What will your typical day look like?

The Global License Management (GLM) Governance and Compliance Manager will oversee license tracking, conduct periodic software compliance, and lead compliance mitigation efforts of Deloitte's global software agreements using ServiceNow SAMPro and other software reporting tools.

Vendor agreements include but not limited to Microsoft, SAP, Adobe, Zoom, and Tableau. This individual works closely with global technology leaders, Deloitte Technology platform owners, Vendor Management Office (VMO), and member firm teams in the proper oversight of Deloitte vendor license estates using ITAM standards.

The GLM Manager will :

• Manage all aspects of the license management compliance processes and operations required under the global enterprise agreements
• Create software compliance tracking and reporting processes and develop software control measures for Deloitte Technology and member firm teams in the use of the software solutions as needed
• Evaluate and advise on opportunities for process improvements and makes constructive suggestions for change
• Oversee reporting and tools used in the internal auditing processes of software licensing and mitigate compliance matters if applicable
• Support DT VMO-SAM Tools including ServiceNow SAM Pro and discovery tools i.e. SCCM and JAMF

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world.

In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let's talk about you

Qualifications needed for this role are :

• Minimum of 4 years of ITAM and software license management experience with enterprise level software agreements
• Robust working knowledge of various licensing models, vendor maintenance programs, cloud computing solutions and IT Asset Management (ITAM) standards
• Hands on experience with ServiceNow SAM Pro, ITSM, CMDB, and Discovery required
• Experience with other Software Asset Management (SAM) tools including Flexera and SNOW a plus
• Previous experience with Microsoft Office particularly Excel, Power BI, and PowerPoint
• Ability to interact and interface with all levels from executive leadership to product administration teams
• Ability to manage processes across distributed teams and multiple vendors

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program.

Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels.

Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.

Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization.

Some representative examples include : $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people : Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here.

We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.