Our client, a well established provider of business services, is looking for a Technical Supervisor to expand their team.
- Support technicians in case of problems during installation;
- Manage warehouse, shipping and procurement employees;
- Work closely with administration for ordering, installation and delivery of customer equipment;
- With the assistance of the Service Manager, allocate resources for machine assembly;
- Verify the accuracy of the preparation and delivery of equipment;
- Manage delivery schedules, collect signed delivery sheets and enter information into system;
- Oversee supply orders to limit inventory at the customer's premises;
- Ensure warranty claims are handled correctly;
- Monthly parts and materials inventory;
- Respond quickly by phone to all client contacts.
Requirements :
- Diploma in IT or technology-related field;
- 3 years of supervisory or management experience in a technical field;
- 5 years of experience as an IT Technician;
- Customer service skills;
- Excellent verbal and written communication skills;
- French, functional English.
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