Microsoft Office 365 Administrator

About TCS

TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries.

TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status.

Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions.

Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers.

This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment.

We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

Required Skills :

• Preference will be given to candidates with good years of experience in a related field.
• Proven experience working with M365 tech stack; including Azure, Teams, Security and Compliance, and Power Automate
• Advanced knowledge in system architecture, design, configuration, disaster recovery, business continuity, storage management, and performance monitoring
• Proven ability to write concise, detailed technical documentation for internal IT use and end-user training purposes, including detailed network diagrams, system processes, and maintaining accurate records of system configurations and inventory.
• Able to interpret the operational requirements of end users, project managers, and other stakeholders, and develop detailed task lists from start-to-finish.
• Excellent analytical reasoning, problem-solving, and organizational skills
• Ability to work on multiple projects simultaneously and meet project deadlines.
• A self-starter with the ability to work collaboratively as a member of a team, as well as independently.
• Willingness to learn new software systems as required.

Roles and Responsibilities :

• Build, manage, and support system services including SharePoint, MS Teams, Power Automate, and other industry standard tools.
• Participate and consult in projects to help migrate from legacy technologies to Microsoft Cloud based solutions.
• Provide Escalation support, aid in the implementation and maintenance of endpoint device,
• software, and 3rd party tools
• Review and contribute to department developed standard operating procedures as it relates to M365.
• Identify efficiencies and areas for improvement with regards to M365, create standard operating procedures and lead training
• Test systems and new procedures prior to delivery.
• Troubleshoot, investigate, and escalate advanced or on-going technical issues for M365.
• Ensure connectivity between databases and systems.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

Should you require accommodations during the recruitment and selection process, please inform Human Resource

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period.

We invite you to continue to apply for other opportunities that match your profile.