Skilled Trades Employment Services & Placement Specialist

Responsibilities

include :

Job Coaching and Case Management

• Conducts intakes and completes individualized needs assessments with program participants.
• Develops action plans for participants based upon their individual needs assessments.
• Determines eligibility for financial supports, administers eligible supports for program participants, and ensures proper documentation is on file to support expenditures.
• Provides coaching to program participants in the areas of job search, job placement, and job retention to support them with achieving employment goals.
• Provides effective job search readiness support services on relevant topics, such as job search strategies, interview preparation, effective résumés and other areas to help program participants achieve successful outcomes.
• Assesses and facilitates wraparound and intervention resources required to help participants address and overcome barriers that may prevent them from achieving successful employment outcomes.
• Provides program participants with referrals to specialized community services as needed.
• Facilitates in-person and virtual information sessions and workshops on a variety of relevant topics.
• Conducts follow-ups with participants as needed to review goals, address barriers, and help them stay on track to achieving their employment goals.
• Utilizes digital systems and technologies provided by The Career Foundation to further support participants with training and employment goals.
• Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.
• Monitors and tracks operational performance of caseload ensuring participant success rates are in line with the program targets.
• Other relevant duties as assigned.

Job Development, Placement, and Retention Support

• Conducts outreach to develop relationships with employers in the construction industry to promote the AWW program and create job placement opportunities for participants.
• Conducts job search activities with participants, including cold calling employers and other strategies to support them with achieving successful outcomes.
• Assists participants to acquire a strong understanding of industry perspectives for the positions to which they are applying.
• Conducts onsite visits at employer locations and training partner sites.
• Negotiates and administers placement and other agreements with employers when applicable.
• Conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.
• Coaches participants during job placements to help ensure they retain their positions.
• Mediates on-the-job conflict between employers and participants as needed.
• Maintains accurate and up-to-date records of all job development activities in online systems.
• Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead program participants to successful outcomes.
• Other relevant duties as assigned.

Qualifications / Skills Required :

• Knowledge, experience and / or interest in the construction industry is essential.
• A post-secondary degree in human services, business, or a related field relevant to the position is highly preferred, or an equivalent combination of education and experience is required.
• A minimum of 2 years related experience in job coaching, job development, vocational counselling, facilitation, or experience that is directly transferrable to the responsibilities of the position is required.
• Must possess a valid Ontario G driver’s license and vehicle to perform essential job functions that require frequent local travel within the communities served.
• Proven track record in a results-driven environment.
• Previous experience with community outreach, developing relationships with employers, and / or familiarity with government-funded employment programming is considered a strong asset.
• Candidates who meet the above qualifications and possess an existing network of employers in the construction industry will be prioritized.
• Excellent verbal and written English communication skills to clearly communicate information. Fluency in a second language considered an asset.
• A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
• Exceptional customer service skills and ability to uphold the organization’s core values.
• Strong organizational and time management skills with flexibility to multitask to handle evolving priorities.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook 365 applications, including MS Teams and SharePoint.

Must possess aptitude and willingness to learn and work with new online systems and technologies.

• High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.
• Willingness and flexibility to occasionally work outside regular business hours when needed to meet objectives.
• Strong work ethic with a positive and client-centered approach to work.

The Career Foundation’s Commitment :

To apply for this position, please complete the application form below. We suggest using the latest version of Google Chrome or Microsoft Edge to complete the form, in order to ensure that your application is submitted correctly.