IT Commerce Team Lead

Not just a job a communitya partnershipa team

You'll experience them all at London Drugs. As one of Canada's most successful retail chains, we know what it takes to build a satisfying career.

We are seeking innovative, customer focused people to join our team! Our IT department at our head office in Richmond BC currently has opportunities for a :

IT Commerce Team Lead

The Commerce Team is responsible for the entire life-cycle of commerce applications and hardware such as Point of Sale (POS) and Self Checkout (SCO).

The Commerce Team Lead will guide the people and activities of the Commerce Team in the transition to, and subsequent support of, new commerce-related applications and processes, while supporting legacy systems and ensuring availability of systems.

Responsibilities include :

• Plan, organize and lead the commerce team to help the organization achieve goals.
• Lead multiple IT initiatives from initiation through to deployment and beyond.
• Participate in all team activities including but not limited to system support, research and design, functional testing, deployment, and store setup / renovations.
• Assist the Manager, Application Development & Analysis with team scheduling and payroll administration, staff performance appraisals, and recruiting.
• Regular reviews of support tickets to ensure service levels are maintained, tickets are assigned & issues are properly documented and escalated as required.
• Regular review and revision of Commerce related policy and procedure
• Communicate and work with various groups within London Drugs as well as partners and vendors.
• Coach, train and develop staff to meet operating and succession planning goals. Give direction of assigned duties.

Additional qualifications include :

• Good communication skills, both written and verbal.
• Strong analytical and strategic thinking skills.
• Sound judgment and ability to effectively problem solve as required.
• Ability to work quickly and accurately under pressure.
• Highly organized and able to multitask effectively and work under changing priorities.
• Strong leadership skills, with an emphasis on managing all individuals within a team.
• Coach, train and develop staff to meet operating and succession planning goals. Give direction of assigned duties.
• Strong leadership skills, with an emphasis on managing all individuals within a team.

Education and Knowledge :

• College / University / Tech School degree in Information Technology is preferred
• Training in project management would be an asset
• Minimum five years' experience in Information Technology
• Previous leadership and / or project management experience would be an asset
• Experience and understanding the challenges of a 24 / 7 / 365 retail environment
• Microsoft Dynamics (D365) Commerce, Power Platform, Azure, SQL Server, DevOps, Sharepoint & Office
• Point of Sale Systems including Self-Checkout

The typical schedule is daytime Monday to Friday. Must be available to occasionally work evenings or weekends.

Benefits & Compensation

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including :

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

Apply Now!

London Drugs welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and / or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship.

This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.

If you are a well-organized, self-motivated, individual who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

Flexible work from home options available.

London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 81 stores employ more than 7,000 staff dedicated to providing our customers with a superior shopping experience.