Job Purpose The Junior Network Engineer serves as a key operational resource within the OnX Canada infrastructure team. This role focuses on maintaining network stability executing standard changes and providing rapid resolution to technical incidents. The Network Engineer I works collaboratively with senior architecture staff to deploy solutions and ensures that documentation and monitoring systems are accurate and up to date.
Essential Functions
- Perform day-to-day network operations including monitoring incident response and ticket resolution.
- Assist in the configuration and deployment of network hardware (switches routers access points and firewalls).
- Troubleshoot connectivity issues using standard diagnostic tools and methodologies.
- Maintain accurate network documentation diagrams and asset inventories.
- Execute standard change requests and software upgrades on network infrastructure.
- Collaborate with senior engineers on complex projects and deployments.
- Participate in on-call support rotations to ensure system availability.
- Perform onsite datacenter or client site tasks including racking stacking and cabling equipment.
- This role requires participation in a shift rotation schedule
Education & Certifications
Post-secondary diploma or degree in a related technical field.Foundational network knowledge (comparable to Cisco CCNA) is expected; active certification is an asset.Familiarity with general IT infrastructure concepts (comparable to Network).Experience / Background
13 years of IT infrastructure networking or relevant technical support experience.Hands-on experience with fundamental troubleshooting tools (ping traceroute putty / SSH).Solid understanding of the OSI model IP addressing and subnetting.Working knowledge of switching concepts (VLANs Trunking Spanning Tree)and basic routing protocols.Familiarity with wireless networking fundamentals and access point deployment.Exposure to firewall concepts and basic VPN client configuration.Experience working within a ticketing system (e.g. ServiceNow ConnectWise) is preferred.Eagerness to learn advanced technologies such as Cisco ACI SD-WAN and Cloud Networking.Special Knowledge / Skills
Strong analytical and problem-solving skills with a high attention to detail.Effective written and verbal communication skills for client and internal interactions.Ability to work well in a team-oriented collaborative environment.Self-motivated with a strong desire for continuous technical learning and professional growth.#LI-Onsite #LI-Hybrid #LI-PK1
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Key Skills
Load Balancing,Routing Protocols,Network Administration,Network Engineering,BGP,LAN,Computer Networking,IPsec,OSPF,Cisco ASA,Juniper,MPLS
Employment Type : Full-Time
Experience : years
Vacancy : 1