Description
- Research product categories that complement the museums curatorial initiatives and strategic plan.
- Monitor store sales, product margins, and key performance indicators (KPIs) to ensure retail operations meet and exceed budget targets.
- Use tact and diplomacy when dealing with independent and community-based artists and suppliers.
- Successfully negotiated product purchases from online multi-vendor sites, in-person suppliers, independent artists, and community artist collectives.
- Collaborate with other departments to ensure product categories and stories are aligned with cross-departmental initiatives.
- Work with retail team members to ensure product supply meets shopper and seasonal demand, as well as exhibit and gallery merchandise story demand.
- Perform other duties as assigned.
Requirements
- University degree in retail business or supply management, with certification in supply chain procurement.
- Minimum of ten years of related management experience or an equivalent combination of education and experience.
- Proven experience as a manager in retail business operations or a relevant role.
- Outstanding oral and written communication and customer service skills.
- Excellent organizational and project management skills.
- Demonstrated skills in staff team management.
- Proven ability in effective facilitation and negotiation with suppliers and artists.
- Familiarity with current purchasing and retail business operations best practices.
- Strong experience with market research, data analysis, and forecasting techniques.
- Excellent knowledge of MS Office and working knowledge of purchasing software (e.g., Shopify Plus and purchasing apps).
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