When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
The future is what you make it.
The main function of this position is to respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers.
Additional responsibilities related to the technical delivery of small service jobs, work and time material and preventive maintenance may be assigned as well.
These customers will have various products installed that fall into the - HVAC and automation controls, as well as their associated computer systems.
The goal is to ensure system up-time and efficiency.
KEY RESPONSIBILITIES :
- Test, calibrate verify system and peripheral devices. Testing to be performed according to all applicable standards and codes
- Perform system backups, install appropriate updates and patches
- Complete documentation of all work done, including all readings, offsets, etc.
- Respond to and resolve complex emergency service calls as required, in accordance with customer contract deliverables.
Complex service calls include those on integrated and multi-vendor systems
- Promote, build and maintain good customer relations
- Supply quotes to customers on adds and extras identified or as requested
- Carry out hazard and risk assessments for all tasks according to Honeywell policy and regulatory requirements
- Accurate and timely submission of all required paperwork, meet all reporting requirements
YOU MUST HAVE :
- Associate or technical college degree
- Minimum 3 years experience in HVAC systems, control systems, mechanical system operation and building facilities. Installed systems HVAC product knowledge
- Minimum 3 years of experience with building systems, troubleshooting, PC, and general networking knowledge
- 1 year experience in Microsoft Windows Operating Systems and Microsoft Office Suite
- Must have a valid driver's license. The successful candidate must have a driving record acceptable to Honeywell.
- Availability for and performance of duties outside of normal working hours as required
- Ability to travel 30% throughout Nova Scotia, with occasional overnight stay
WE VALUE :
- Experience with system integration, networking and software interfaces
- Expert knowledge of HVAC systems, control systems, mechanical system operation and building facilities
- Expert in any one area but possesses basic cross functional products and systems knowledge
- Expert network and integration abilities to be able to work on multiple protocols like BACnet, Modbus, OPC, LON, etc.
- Ability to read and interpret mechanical / electrical drawings and diagrams
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Additional Information
- JOB ID : HRD208716
- Category : Customer Experience
- Location : HON LOC NOT AVAIL IN STATE,Dartmouth,Nova Scotia,A9A 9A9,Canada
- Nonexempt