IT Manager

Candidates must be legally authorized to work in Canada

Job Description

Insight Global is looking for an Information Technology Manager to dive into an exciting opportunity with one of our largest clients in the automotive industry.

This person will be a leader in the Application Development and Business Relationship areas. The successful candidate will provide leadership to technical teams, guidance and mentoring SDLC and Application Portoflio Management and build relationships with several internal business units and dealer stakeholders.

This person must be ready to wear the hat of a Technical Product Owner and not hesitate to get into the weeds alongside the technical team.

This environment is fully agile and the successful candidate must have experience in this environment with expertise driving this methodology.

What You'll Be Doing :

Leadership

• Lead a team of Analysts, Developers, Solution Architects, Development Lead, vendors, and partners, throughout the PMLC, SDLC, from requirement, design, and delivery, to support and on-going maintenance
• Guide and develop competencies in Application Portfolio Management and Technology Roadmaps
• Define and deliver IT capabilities and solutions across multiple platforms and technologies for the enterprise and the Dealer network
• Lead Continuous Improvement initiatives towards excellence in service delivery
• Set goals and objectives, provide feedback, coach for performance, develop technical, analytical, and interpersonal skills of the team and mature their knowledge of the business

Business Relationship Management

Act as a Business Relationship Manager for the internal units network (8 to 12, in average), and the Dealer network to deliver technology consulting in business terms, lead initiatives around process definition, budget planning, intake and prioritization of new enhancement, requests, and projects

Administration

• Provide guidance and direction in vendor negotiation, RFP Vendor Selection, definition of SOW and KPI
• Manage budgets, purchase orders, vendors, contracts, and daily departmental tasks
• Manage resources, scheduling, performance, and provide support to your staff
• Manage daily activities, issue resolution, and communication across project execution teams in order to deliver projects on-time, and on-budget

PMLS & SDLC & Technical Practices

• Ensure projects do not diverge from approved and established architecture guidelines
• Lead the following practices : DevSecOps, Adobe, Salesforce, and Software Development. Ensure SDLC best practices are followed, technical roadmaps are kept up to date and facilitate dissemination of knowledge across Enterprise Business Solutions
• Manage teams of Application Managed Services (AMS) partners including contract renewals, performance metrics, and resource management

Collaboration

Built relationship and work collaboratively with other company affiliates, peers from other IS functional areas, external vendors, and leaders across the organization

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

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com / workforce-privacy-policy / .

• Minimum of 5 years of experience in a supervisory / managerial and business support role within IT environment
• Minimum of 7 years of experience leading teams in large scale business systems implementations
• Expertise understanding and working within Agile methodologies.
• Strong understanding of application architecture and how it interconnects with enterprise architecture strategy, middleware, and security standards
• Experience in application development including DevSecOps and SDLC utilizing varied environments including Azure DevOps, MuleSoft, AWS (Ruby, Lambda, S3, Cognito) Java, SaaS, PaaS solutions running on multiple databases and integration across varying types of systems e.

g., SAP, Salesforce, Adobe Experience Manager and Dealer Management Systems

• Strong ability to lead, motivate and direct within a matrixed organization structure
• Outstanding communication skills with an ability to demonstrate effective decision making, strong process improvement orientation, and problem solving ability

Nice to Have Skills & Experience

Certifications related to PMP, ITIL, Agile, CMMI, and TOGAF will be considered asset

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

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