Member Experience Advisor

Connecting you to Administration jobs in Calgary!

ABOUT STAFFING recruiters are Alberta’s experts in connecting candidates with Administration jobs. We focus on temporary, direct hire and temporary-to-direct hire placements in the corporate, industrial, management, and technical fields.

We specialize in providing solutions for organizations that urgently need positions filled or that require confidentiality, which means you receive exclusive access to opportunities often unavailable anywhere else.

About Staffing’s recruitment specialists believe in a human-to-human approach to hiring. We read your resume, conduct person-to-person interviews, and make our matches to jobs based on what will benefit both the employee and the employer.

As Master’s at Matching Culture, we can connect you with an extensive network of reputable employers. We evaluate each employer’s expectations, opportunities, and qualification and skill requirements, as well as their corporate culture.

We use this information to do our best to place you in a position that aligns with your goals, motivations, personality, and values.

Job ID :

Job Type : Direct Hire

Category : Administration

Location : Calgary, Alberta

Our unique and influential client is looking to bring on a Member Experience Advisor to help build a new department that will thoughtfully initiate and foster engagement with business leaders nation wide.

This person will be a natural at building relationships, reading between the lines, asking the right questions and thinking on their feet in an authentic manner.

The ideal candidate will be highly motivated, and adaptable with a passion for service excellence, being a troubleshooter by nature.

Required is enthusiasm, an innovative and big picture thinker, with a passion for collaboration and innovation. If you love working with, or aspire to work with influential business leaders, apply today!

Duties and Responsibilities :

The key job functions are :

• Build and maintain member and partner relationships and expectations through outstanding customer service and open communication
• Manage and schedule calls and virtual meetings
• Maintain all member information, files and communication in the database
• Act as a key escalation contact for member support and ensuring an appropriate solution is provided in a timely manner
• Organizing and facilitating event and loyalty programs
• Continuously develop and suggest ways of improving the member experience and business processes and procedures
• Other duties as assigned

Qualifications :

• Valid driver’s license and reliable vehicle is required
• High Proficiency in MS Office
• Experience with Microsoft Dynamics and or other CRM databases
• Confident and professional phone etiquette

Experience :

• years experience in a client engagement / customer service role
• Business development / account management experience is preferred
• Bilingual (French) considered a huge asset

Skills :

• Energetic and motivated demeanour, takes pride in getting the job done
• High level of emotional intelligence
• Customer service orientated
• Excellent time management
• Supportive and hands on personality
• Problem solver, loves being challenged and seeking out solutions
• Excellent communication and interpersonal skills
• Detail and task orientated
• Creative and innovative, can think outside the box
• Ability to work well in a collaborative and empowering environment
• Eager to learn and develop new skills and processes
• Flexible and adaptable in nature, able to shift priorities at any given time and manage multiple conflicting priorities

Base Salary : $, , per year

Full benefits package including lifestyle spending and flex days

Work Hours :

• hours / week
• M F, : AM : PM

Remote Work :

This position is not remote and required to be on-site.

Additional Notes :

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

The About Staffing Team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.

Equity. Diversity. Inclusion. At About Staffing EDI has always been a business priority and is continually upheld in our business practices.

We accept applications from everyone, and pride ourselves on being an equal opportunity employer.

We are inclusive, we listen and treat others with respect and sincerity, no matter the visible or invisible differences.

We are committed to fostering an environment where everyone is heard and valued. You Be You we insist.

More on About Staffing

Since , About Staffing has been connecting exceptional candidates with Canada’s greatest employers from all industries and sectors.

We take pride in making meaningful workplace connections and invite you to join the About Staffing community of professionals.

Frequently Asked Questions

What happens after I apply?

Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings.

If you meet the employer’s requirements, a recruiter may be in touch to begin the recruitment process.

If you don’t hear from us, do not be alarmed. A recruiter will keep your resume on file for future opportunities. If and when a position vacancy becomes available and you meet the requirements, a recruiter will reach out to begin the recruitment process.

Please note we are only contacting applicants who meet the employer’s needs of the positions we are actively working on.

We are constantly posting administrative jobs so check back with us regularly.

For more FAQs, feel free to stop by our .

Please reference Job ID : in your application.