Agency Assistant - West Ottawa Agency

Who is Allstate :

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture.

Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation : Office - Based

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Job Description :

Our team is growing, and we are actively looking to hire an Agency Assistant. As the Agency Assistant, you will manage the office administration and provide superior customer service to our clients in our fast-paced Agency sales office

Accountabilities :

• Provide general Reception duties such as : greet walk-in clients and respond to inquiries; sort, distribute and action incoming mail
• Respond to in-coming regional phone inquiries using in-house phone systems
• Administer insurance policy updates and billings in in-house systems
• Support the Agency Manager in the administration of re-occurring and various reports
• Provide administrative support in the execution of marketing events
• Provide administrative support by entering expense claims in financial system
• Prepare and submit purchase orders for office supplies
• Other tasks as required, such as Health and Safety Representative and Compliance for the Agency

Qualifications :

• 1 to 3 years’ experience working in an office or customer service position.
• Have the ability and desire to obtain an Other than life (OTL) license
• High school diploma is required.
• Proficient with standard software applications.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.