Senior product designer - platform

Join our Product Design team!

At Coveo, we believe that product design goes far beyond visual appeal. It's the secret ingredient that turns a simple idea into something greater.

Just as a chef can transform a basic dish into a culinary masterpiece, we are seeking our next Senior Product Designer - Platform, who possesses the necessary skills in user experience to elevate an ordinary experience into something extraordinary.

In this role, you'll have the opportunity to collaborate with development and product teams, to bring design operations initiatives to fruition!

Do you think you can bring this role to life and add your own touch? Join us at Coveo, and together, let's create something extraordinary.

A glimpse at your day-to-day :

• You will be embedded in a cross-functional product team, working closely with product managers, engineers and other designers to bring users in the loop at every stage of the conception.
• You will advocate for user-centered design, making sure it is a key part of discovery and solution processes. Thus contributing to raising the bar in terms of quality and consistency of our product.
• You will lead user research along with product managers and play back your research synthesis for your colleagues.
• You will create discussion guides, early concepts, and prototypes, then take them to the users for feedback and iteration - we believe it’s important to building a great product.
• You will run discovery workshops to understand the problems, align and ideate with your colleagues.
• You will proactively spot opportunities and help determine the critical areas to work on.

Here is what will qualify you for the role :

• You are a strong user advocate and a master of insights - gathering and understanding user’s needs through efficient research methodology and making sure it translates in the product execution.
• More than 5 years of previous experience across the product life cycle, from problem definition to post-launch, collaborating in all phases of an agile delivery process with design, product and engineering colleagues.
• You have an online portfolio - showing a good mix of various product design skills and professional maturity through detailed case studies .

What will make you stand out :

• You have already worked in a design team and actively participated in joint design ops initiatives such as a design system.
• Your outstanding storytelling skills and ability to articulate your design decisions to different audiences.
• Your experience navigating complex product environments in an autonomous manner.
• Your expertise in planning and executing team discovery, design and brainstorm workshops.

Join the Coveolife!

You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to get to know you!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

We know that applying for a new role is a lot of work and we really appreciate your time.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population.

Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position.

Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees.

Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored.

This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills.