Administrative Services Clerk - Registration Associate
Job Description
Position : Administrative Services Clerk - Registration Associate
Dept / Health System : ED Registration
Posting ID : 2024-37307
Role Level : Admin Clerical - AC02-$21.63-$27.05
Status : Permanent Full Time
Site : Mississauga Hospital
Hours of Work / Shifts : Days, nights, evenings and weekends (8 and 12-hour shifts)
Date Posted : April 29, 2024
Internal Deadline : May 6, 2024
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber.
Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission : A New Kind of Health Care for a Healthier Community
Our Values : Compassion, Excellence, Courage
Our Goals : Quality, Access, Sustainability
Our Enablers : People, Education, Innovation, Research
Job Description :
Reporting to the Manager of Patient Registration, the Registration Associate provides quality customer service for patients through the process of registration.
This position is responsible for capturing and recording of accurate demographic and financial information and applying positive patient identification practices.
The Patient Registration Associate is often the first contact for patients and will conduct their job duties with a focus on the patient and family.
They will act from a customer service perspective in all interactions and work to support and collaborate with care providers.
Qualifications :
- A related college diploma such as Medical Office Administration or equivalent required
- Medical Terminology required
- Previous hospital registration experience preferred
- Demonstrated ability to work independently, and remain calm under stress
- Must possess effective communication and interpersonal skills to respond to the staff and public
- Superior organizational and multi-tasking skills are essential
- Must be able to work cooperatively with others in a team environment
- Satisfactory attendance and performance record required
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