IT Support SpecialistVertiGIS Ltd. • Victoria, Capital Regional District, CA
IT Support Specialist
VertiGIS Ltd. • Victoria, Capital Regional District, CA
Il y a 13 jours
Type de contrat
- Temps plein
Description de postePrepare, configure, and deploy laptops for new hires (Windows & Mac). Manage device imaging, updates, and endpoint security using Intune and global standards. Maintain accurate records of IT inventory and asset lifecycle. Assist with local office networking (switches, Wi‑Fi, cabling, firewalls). Perform basic to intermediate infrastructure troubleshooting and maintenance; elevate advanced issues to the Head of IT, Canada or global teams. Support rollout of global IT initiatives, security enhancements, and new tools. Follow global procedures for identity, device management, patching, and compliance. Coordinate with global helpdesk teams to ensure consistent support delivery. Participate in local and global IT projects, taking ownership of tasks as assigned or initiated independently to improve systems, processes, and end‑user experience. Support onboarding / offboarding activities (accounts, devices, access). Maintain the physical IT environment (spares, cables, meeting rooms). Assist with vendor coordination for repairs, replacements, and service calls. 1+ years of experience in IT support or technical troubleshooting. Strong working knowledge of Windows 10 / 11, macOS, M365, and Active Directory / Entra. Familiarity with networking fundamentals (VLANs, DHCP, Wi‑Fi, switches, firewalls). Experience with endpoint management tools (Intune preferred). Strong problem‑solving skills and customer‑service mindset. Ability to work independently in a small regional team. Self‑motivated, resourceful, and comfortable owning the IT experience for the local office. Able to follow global IT processes while handling local on‑site needs. Interested in growing into system or network administration responsibilities over time.
The IT Support Specialist provides day-to-day technical support for approximately 90 employees in the Canadian region. This role handles Tier 1 and Tier 2 support requests, manages workstation setups and deployments, assists with networking and system troubleshooting, and supports local execution of global IT processes.
This role is the primary hands-on IT presence for the Canadian office and works closely with the Head of IT, Canada.
Key Responsibilities
- Provide timely support for hardware, software, networking, and account issues.
- Troubleshoot workstation / laptop, printer, and peripheral problems.
- Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
- Document and resolve tickets in the global helpdesk system.
Device Deployment & Workstation Management
Network & Infrastructure Support
Local Operations
Job Requirements
Ideal Candidate
#J-18808-Ljbffr
Créer une alerte emploi pour cette recherche
It Support Specialist • Victoria, Capital Regional District, CA
Offres similaires
You’ll be the face of our technical expertise, conducting compelling.By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve...Voir plus
Advisory services, Personal banking .Elevate your career as a Branch Administrator at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key ...Voir plus
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus 
A local home improvement company in the Capital Regional District is seeking a dedicated Client Care Representative.This role involves delivering exceptional customer service, managing office opera...Voir plus Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus 
A leading international mapping company in North Saanich is seeking a Systems and Data Management Specialist to ensure data integrity and security.
The role requires strong systems administration sk...Voir plus
Are you ready for a career change?.Do you thrive in helping others and want the freedom to work from anywhere? If you're motivated, goal-oriented, and looking to grow personally and professiona...Voir plus
Senior Combat and Systems Engineer / Technical Instructor .BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals with exceptional...Voir plus Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus 
All successful candidates are required to reside within commuting distance of our Langford / Victoria office location.Plexxis does not offer remote work opportunities.
A professional customer facing p...Voir plus Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus 
Now hiring for TECH Specialist.Are you passionate about learning? Do your friends and family members always ask you for tech advice? Are you up-to-date with the latest Computer, Audio / Video and Pho...Voir plus
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.Since its founding, it has been an industry leader in pest control.Our certified specialists ...Voir plus
MSP Hire is looking to connect with talented IT professionals who want to grow their careers in the Managed Services Provider (MSP) space.
Whether you’re early in your IT journey or an experie...Voir plus Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are an international mapping company specializing in the acquisition, analysis, and production of s...Voir plus
Technical Sales Specialist Data Center
RM Staffing B.V. • Victoria, BC, CA
Temps plein
Dernière mise à jour : il y a plus de 30 jours
Branch Administrator (On-Site)
NATIONAL BANK OF CANADA • Victoria, British Columbia
Temps plein +2
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Information Technology Private Tutoring Jobs Brentwood Bay
Superprof • Brentwood Bay, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Computer programming Private Tutoring Jobs Brentwood Bay
Superprof • Brentwood Bay, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Client Care & Scheduling Specialist
Handyman Connection • Esquimalt
Temps plein
Dernière mise à jour : il y a 12 jours • Offre sponsorisée
Information Technology Private Tutoring Jobs Saanich
Superprof • Saanich, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Data & Systems Steward — Backups, Security & Hybrid IT
Terra Remote Sensing • North Saanich
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Remote Client Support Representative - Work from Home with flexible schedule
Best-of-Life • Victoria, BC, Canada
Télétravail
Temps plein +1
Dernière mise à jour : il y a 21 jours • Offre sponsorisée
Senior Combat and Systems Specialist / Technical Instructor
BMT • Victoria, British Columbia, CA
Temps plein
Quick Apply
Dernière mise à jour : il y a plus de 30 jours
Information Technology Private Tutoring Jobs Victoria
Superprof • Victoria, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Arithmetic Private Tutoring Jobs Brentwood Bay
Superprof • Brentwood Bay, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Jr. Software Support (Vancouver Island residents ONLY)
Plexxis Software • Victoria, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Information Technology Private Tutoring Jobs Central Saanich
Superprof • Central Saanich, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Information Technology Private Tutoring Jobs Esquimalt
Superprof • Esquimalt, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
TECH Specialist
London Drugs Limited • Victoria, BC, Canada
Temps plein
Dernière mise à jour : il y a 12 jours • Offre sponsorisée
Support Services Admin
Rentokil Initial • Victoria, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
MSP Technician
MSP Hire, Inc. • Victoria, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Systems and Data Management Specialist
Terra Remote Sensing • North Saanich
Temps plein
Dernière mise à jour : il y a 14 jours • Offre sponsorisée