Int. CCI Amazon Connect Developer to support the migration of Tier 2 contact centres from legacy infrastructure to Amazon Connect for our insurance client -
Location : Remote (Ontario)
Duration : 6 Months (High Possibility of Extension)
Our Insurance Client has an immediate requirement for an CCaaS developer under Contact Centre Infrastructure (CCI). This role will be within the CCI Operations Tier 2 development team which is accountable for migration of Tier 2 Contact centres from legacy infrastructure to Amazon Connect
The individual will have an in-depth knowledge of cloud contact center technologies, development skills and a broad understanding of enterprise infrastructure needed to address security, stability, and supportability of services while developing in Amazon Connect and building Lambda and DynamoDB.
Must Have Skills :
- 3-5 years relative Contact Center experience
- 2+ years hands on support and development experience with AWS Connect
- Experience with AWS technologies ( DynamoDB , Lambda S3, Cloud Formation, CloudWatch, contact flow development )
- Experience with DevOps : Jenkins, Ansible, CDD
- Hands on experience developing contact flows and skill-based routing IVR applications
Nice to Have Skills :
- Python, Java, REST API
- Experience in application development lifecycle
- Agile Scrum
Int. CCI Amazon Connect Developer to support the migration of Tier 2 Contact centres from legacy infrastructure to Amazon Connect for our insurance client - 5087
CCI Amazon Connect Developer to support the migration of Tier 2 contact centres from legacy infrastructure to Amazon Connect for our insurance client -. This role will be within the CCI Operations Tier 2 development team which is accountable for migration of Tier 2 Contact centres from legacy infras...
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