Customer Service Agent Cantonese or Mandarin (Work From Home or On-site)
Job description
IO Solutions Contact Center is looking for Cantonese-speaking and / or Mandarin-speaking candidates who enjoy challenges and love helping customers over the phone.
Under the supervision of the Team Leader, the Customer Service Agent will be responsible for providing on-the-phone quality customer service and meeting stated productivity targets.
We offer you the opportunity to learn and develop your skills and talents in a rewarding career through our Advancement Program.
WHAT WE OFFER
- Work from home option available
- Option to physically work on-site available from our contact centers located in New-Brunswick, P.E.I. and Quebec
- Full-time paid training
- Flexible schedules that help you achieve a better work / life balance
- Up to 50% discount on cell phone plans from our partners
- A dynamic and welcoming work environment (even working from home!)
- Incentive premiums and stimulating recognition initiatives
- Job stability
- A multicultural team that makes you feel challenged and appreciated
- A real opportunity to build a rewarding career through our Advancement Program; 95% of our management team members started at IO Solutions as telephone representatives.
Today, they hold positions as trainers, supervisors, managers in the call center as well as in the IT, finance, communications and human resources departments.
Responsibilities
- Interact with customers by phone; advise and offer solutions adapted to their needs
- Establish a climate of trust with the client in order to promote products, services and client retention
- Provide attentive, courteous and efficient customer service
- Provide a unique experience through the quality of your service delivery
- Act as an expert on our products and services
- Analyze customer needs based on account and billing information
Qualifications
- Excellent oral and written communication skills in Cantonese and / or Mandarin
- Customer focused, positive attitude, empathy and good listening skills
- Ability to work in a computer environment
- Ability to multi-task
- Punctuality and respect for work schedules
- Good time management
- Organized and autonomous
Benefits
- Competitive salary plus stability of employment
- Employee discounts with IO Solutions partners
- Various incentives, activities and events
- Dynamic and challenging work environment
- Career Advancement program
Forex / Crypto Trader - Work from Home
As a contract business, traders will be their own boss, with the opportunity to work full-time or part-time from anywhere in the world with a high-speed internet connection. En tant qu'entreprise sous contrat, les traders seront leur propre patron, avec la possibilité de travailler à t...
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Enjoy free samples from our sponsors and pa...
Customer Service/Tech Support Representative - Work from home (must work in the office two days a month)
What's in it for you: Work from home (must work in the office two days a month)Excellent compensation package with benefits Professional working environment TTC accessible Opportunity for growth Working hours: Tuesday to Saturday 8:30am-5:30pm In this role you will be responsible for: Answerin...
Insurance Customer Service Representative
The Insurance Customer Service and Sales Representative will be responsible for conducting sales activity and managing client accounts, providing exceptional customer service, communicating with clients to identify their needs and provide solutions. These positions are with an independent contractor...
Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk Welcome
You can do this full-time or part-timeReceive complimentary samples from our sponsors and partners by offering your honest feedback on their productsOpportunity to test and review new products or services before they are released to the publicCompensation:Up to $850/week (varies based on the focus g...
Senior Medical Laboratory Technologist x 2, FT or PT
Strong, demonstrated commitment to enhancing the quality and sustainability of laboratory services including customer satisfaction . This is not a Carecor ‘agency’ job, but is direct employment with a huge hospital organization that Carecor has been providing staffing and recruitment services for tw...
Bilingual (French) Customer Service Agent - Resolution 1
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. College or technical school; or one year related experience and/or training; or equivalent combination of education and experience. The Bilingual Custom...
Account Manager - Toronto - Work from home 2 days per week
HYBRID WORK OPPORTUNITY What's in it for you: Work from home and work in the office 2 days per month Work for a leader in its industry Competitive compensation package Fun and rewarding environment Working hours: Monday to Friday 8:30am-5:30pm In this role, you will be responsible for: Develop ...
Sales Manager-Work from home
Our organization is dedicated to fostering a supportive and innovative environment where your contributions directly influence your earnings and career trajectory. Manage and nurture client relationships, providing ongoing support and guidance to ensure satisfaction and retention, while also seeking...
Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.
Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world. You will therefore not have to disturb friends or relatives, as happens in many other pseudo-online opportunities you may have encountered. ClubSh...