Medical Science Liaison (Msl)

Embracing a new era in patient care, Fullscript is a trailblazing health technology company changing the way health is prescribed.

We know the conventional model of patient care is ripe for innovation. At Fullscript, our work is guided by our mission of creating meaningful change for the future of our healthcare systems, so that integrative medicine will one day simply be called medicine.

Fullscript's care delivery platform combines customized treatment planning, wellness protocols, data insights and ongoing wellness support, with the ability to prescribe and manage the use of healthcare's best supplements all in one place.

Above all else, Fullscript is trusted by practitioners due to an unrelenting focus on quality and a patient experience that can't be found anywhere else.

With over 5 million patients served and 70,000+ practitioners supported across North America, we're just getting started.

Come build a healthier future with us.The Medical Education team is an arm of the Integrative Medical Advisory Team (IMAT), which provides critical advisory functions to the commercial and operations divisions of the company, while also helping to drive strategic innovation.

The Medical Education team has helped develop one of the integrative medicine industry's most valuable practitioner and patient content libraries, as well as three prominent studies based on treatment adherence.

The team is now focused on driving education-based strategic partnerships in collaboration with numerous divisions of the company, providing support services to front-line teams like sales and customer support, and continuing to explore research opportunities that position Fullscript as a leader in medical innovation.

What you'll do :

We are seeking a highly motivated and experienced Medical Science Liaison (MSL) to join our dynamic team in the supplement industry.

As an MSL specializing in partner engagement, you will play a crucial role in establishing and nurturing relationships with key external stakeholders, including healthcare professionals, scientific experts, and industry partners.

You will be responsible for providing scientific and medical support, delivering educational programs, and facilitating the exchange of scientific information to enhance the understanding and utilization of Fullscript's supplement products.

Responsibilities :

• Develop and maintain strong relationships with key external partners, including healthcare professionals, scientific experts, and industry organizations
• Serve as a primary scientific and medical resource to internal and external stakeholders, addressing inquiries and providing accurate and timely information on Fullscript's supplement products, their benefits, and appropriate usage
• Collaborate with cross-functional teams, including Sales, Marketing, Merchandising, and Product, to ensure alignment and coordination of scientific and educational initiatives
• Conduct educational and training programs for clients, including healthcare professionals, to enhance their knowledge and understanding of supplement products and their potential applications, and the overall features of the Fullscript platform and its related services
• Participate in scientific conferences, symposia, and advisory boards as needed to stay updated on emerging trends and research in the supplement field
• Facilitate scientific exchange and communication between internal stakeholders and external partners to foster collaboration and address scientific and medical needs
• Provide insights and feedback from the field to internal teams regarding product performance, market trends, and competitor activities
• Stay current with relevant scientific literature, clinical guidelines, and regulatory requirements to ensure accurate and up-to-date knowledge.
• Support the development and review of scientific materials, including educational resources, presentations, and publications
• Comply with all applicable legal, regulatory, and company policies and guidelines.

What you'll bring to the team :

The MSL candidate must have experience with the development of medical (health-related) programs and projects for a wide diversity of audiences, and should be confident in the process for associated business impact reporting.

Above all, the MSL must be highly organized, detail-oriented, and able to communicate effectively within and across different teams.

Technical Qualifications :

• Advanced degree (ND, MD, MSc / PhD or equivalent) in a scientific or integrative healthcare field
• Two to three years of experience as a Medical Science Liaison or a related role in the pharmaceutical, biotechnology, functional food or supplement industry is required.
• Demonstrated project management experience and / or equivalent training or certification
• Strong scientific acumen and understanding of clinical research methodologies
• Excellent communication and interpersonal skills to effectively engage and collaborate with diverse stakeholders
• Ability to distill complex scientific information into clear and concise messages for different audiences
• Proven ability to build and maintain strong relationships with external partners
• Self-motivated and able to work independently with minimal supervision
• Strong organizational and time management skills to prioritize and manage multiple projects simultaneously and from conception to completion
• Flexibility to travel as needed to attend meetings, conferences, and partner engagements
• Demonstrated ability to conduct in-depth research on a variety of health-related topics
• Demonstrated ability to collaborate with industry experts to gain insights and translate them into learning content
• Demonstrated knowledge of an evidence-based approach to healthcare

What we can offer you :

• Generous PTO and competitive pay
• Fullscript's RRSP match program for financial health
• Flexible benefits package and workplace wellness program
• Training budget and company-wide learning initiatives
• Discount on Fullscript catalog of products
• Ability to work Wherever You Work Well*
• Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office whether that's in-office, at home, or a bit of both Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer.

We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and / or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to accommodations@fullscript.

com and let us know the nature of your request and your contact information.Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.