Showroom Design Consultant | Burnaby BC

Our Story

Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.

Fun fact : The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.

A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl and complementary products.

We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.

Family. History. Proud to be Ames Tile.

As the Showroom Design Consultant , you will provide our customers with the ultimate Ames experience. You’ll have to apply, to learn more about it

We are on a journey to continuously improve our customer experience and our Showroom Design Consultants play a key role in helping achieve this.

You will have the unique opportunity to inspire Customers by providing your technical product expertise, creative design ideas, assist with product selection, inventory availability, pricing and more.

The successful candidate is energetic, positive, and a dynamic individual with a strong customer service background, excellent interpersonal skills, and is looking to grow their sales skills.

If this role sparks an interest, we want to hear from you!

What You'll Do :

Showroom Design Consultations :

• Schedule appointments with customers.
• Help customers determine products, styles, colors, etc. to fit project needs.
• Suggest additional complementary products.
• Provide pricing and availability to customers.
• Follow up with design centre guests to answer questions and offer further assistance.
• Manage and build relationships with design clients.

Assisting Design Centre Customers :

• Greet customers and offer assistance.
• Guide customers around the Showroom Design Centre.
• Ask questions and respond appropriately to determine the customers’ needs.
• Present features and benefits of different products.
• Provide Showroom Design Centre Customers materials for customer education and samples.
• Consistently provide exceptional customer service.
• Proactive follow up activities to provide post-design centre visit support.

Maintaining Design Appearance :

• Order new Showroom Design Centre Customers products with management approval.
• Consistent Showroom Design Centre Customers appearance management.
• Arrange Showroom Design Centre Customers decor and changes in product displays.
• Provide Inside Sales Team support as required (answering phones and placing orders).
• Other duties and special projects as required.

Ames Benefits & Perks :

• Great Place to Work Certified.
• COR Safety Certified.
• Work Life Balance Initiatives.
• Competitive Compensation.
• Annual Profit-Sharing Program.
• Comprehensive Benefits, plus a Health Spending Account.
• Employee Family and Assistance Program.
• Company Pension Plan.
• Make a Difference Initiatives through the Ames Family Foundation.
• Professional Development (Tuition Reimbursement).
• Hobby & Wellness Allowance.
• Community Service (Volunteer) Days.
• Company Events (ft. lots of food).
• On-Site Starbucks Coffee Machine.
• Referral Bonuses.
• On-Site Parking.
• Ames Tile & Stone Discount (Friends & Family).

Please email resumes and cover letter to Prabjit Lally

Job Type : Full-time, Permanent

Work Location : Burnaby

Work Type : Onsite (in person, because we enjoy spending time with each other and believe curiosity and creativity is more contagious in person).