Senior Analyst, Network

Requisition ID : 10109

Department : Transit Services Department

Service : Rail Construction Program Service

Branch : Rail Systems Branch

Employment Type : 3 Full-time Temporary - Until December 31, 2026

Work Hours : 35.00 hours per week

Affiliation : CIPP

Salary Information : $87,068.8 - $105,951.3 annually (2022 rates of pay)

Location : Gillin Building,141 Laurier Avenue

City : Ottawa, ON

Job Category : Transportation

Application Close : 12 / 10 / 2023

JOB SUMMARY

This position is with the Rail Construction Program. The mandate of the Rail Construction Program is to transform, develop, grow and sustain Ottawa's Light Rail Transit Systems as a component of the City of Ottawa's overall transportation and mobility strategy.

You are responsible for : the day-to-day delivery of the city's rail operational technology infrastructure (OTI) and cybersecurity, which are being expanded to support the city's expanding Stage 2 rail operations.

This involves architecting networks and cybersecurity, implementing assigned technology infrastructure solutions to meet client / cybersecurity requirements, and / or to improve City rail operations.

In addition, this role involves functional supervision to relevant internal technical staff (e.g. Rail Communications / Systems Engineers, Test and Commissioning staff, and coordinators) and external consultants / contractors (including the review of applicable Construction Consortium documentation, implementation, and testing).

The city's Rail OTI is medium-scale and highly complex (e.g. multiple segregated networks, 40+ servers; 40+ stations located across 28,000 square kilometres;

and provides critical technological infrastructure for transit users. The city's OTI must also support the day-to-day operations of critical public facing Transit Services.

In addition, the city's OTI needs to securely integrate and enable data-sharing with other functional internal networks.

The Rail OTI utilizes two primary network OEMs for the core and security aspects surrounding the network infrastructure;

however, the position involves the integration of third party equipment and devices from a variety of OEMs.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or community college diploma in computer science.

Minimum of 5 years of network related experience

KNOWLEDGE

• Technology infrastructure design, implementation and management (including MS Active Directory, LDAP)
• Technology infrastructure security practices and products (i.e. firewalls, virus protection)
• Internet connectivity protocols, issues and services (e.g. TCIP / IP, QoS, VLAN)
• IP / data / voice LAN / WAN network architecture and components (e.g. routers and switches, gateways, Ethernet, Fast Ethernet, Gigabit, SNMP and protocol analyzers)
• Infrastructure applications (i.e. Citrix)
• Storage, Storage Switching (Cisco Nexus) and back-up technologies (i.e. HP Data Protector, Hitachi Storage Systems)
• E-mail systems (i.e. MS Exchange)
• Server operating systems (i.e. Microsoft Server 2003 & 2008, UNIX, Oracle versions 8, 9 & 10)
• Virtualization technologies (i.e. VMWare)
• Technology infrastructure hardware (i.e. HP servers, Oracle servers, CISCO Unified Computing System B - Series. UCS Fabric Interconnects, blade chassis and blades)
• Wireless / mobile technologies (i.e. Blackberry, WiFi)
• Deployment of applications in both LAN & WAN environments and Application Delivery Controllers (F5)
• IT Service Management practices (i.e. ITIL)
• IT Service Management systems (i.e. Marval)
• Infrastructure Management tools (i.e. HP Openview, CISCOWorks, MS-SMS, UCS Manager, server provisioning and management utilizing service profiles, templates and policies)
• Emerging technologies, products and services relating to technology infrastructure
• MS Office Suite and MS Visio

COMPETENCIES, SKILLS AND ABILITIES

• Troubleshoot & resolve complex technical problems
• Research and analytical skills
• Write reports, documentation, procedures
• Work calmly and systematically under stressful situations
• Provide technical leadership and take initiative
• Liaise effectively with all levels of staff, city partners and vendors
• Plan for the impact of technology changes on the city
• Tactful and helpful with other staff
• Able to interact with other organizations' technical staff effectively
• Well organized and reliable
• Able to handle multiple tasks, and work independently with minimum supervision
• Trustworthy with privilege accounts, information and site facilities access
• Willing to work flexible hours, including evenings and weekends

WHAT YOU NEED TO KNOW

• Language Requirement : English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
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