Family Counsellor Full Time - CIWA

Full Time 37.5 hrs per week

Limited Term Until May 2024

SUMMARY OF POSITION

The Family Counsellor is responsible for providing supportive and culturally sensitive short-term

counselling for immigrant women, men and their families. The counsellor also provides referrals

and other needed services to clients experiencing family violence and / or conflicts at home.

DUTIES AND RESPONSIBILITIES

• Conduct intake and assessment of clients
• Provide crisis, short-term counselling and group facilitation
• Refer clients to different social service agencies and advocating on their behalf as

required

• Provide follow-up services for the clients
• Maintain clear communication with different social service agencies involved with victims

of abuse, i.e. attend inter-agency outreach meetings, as directed

Participate in interviews, training and arrangements for the family conflict program

volunteers, as assigned

• Supervise client interactions on a case-by-case basis
• Involved in the customization and facilitation of support groups
• Ensure all client data entry is completed in the CMS and iCARE
• Make appropriate referrals to different community resources as required and do regular

follow-ups with all the clientele served

• Attend and participate in CIWA events
• Work evening and weekend shifts when required
• Other duties as assigned by the Department Manager including requests for additional

paid hours on a temporary basis when needed

STANDARDS OF PERFORMANCE

• Ensure that professional approach is aligned with CIWA values
• Maintain a positive working relationship with all staff and volunteers of CIWA
• Maintain a positive image and professional work habits and represent CIWA in a

professional manner

• Demonstrate a high level of initiative and enthusiasm
• Maintain confidentiality at all times
• Demonstrate a high level of administrative and IT capacity

QUALIFICATIONS

• An undergraduate degree in social work or psychology is required
• A master’s degree in social work or psychology is considered an asset
• Post-secondary training in counselling with practical work experience in the area of family

conflict and violence

• Experience in post-traumatic stress counselling is a strong asset
• A broad knowledge of and experience with immigrant women’s issues

Calgary Immigrant Women’s Association is a not for profit Immigrant Serving

Agency established in 1982. CIWA’s Mission is to be a national leader in transitioning

immigrant women to success in Canada. We are seeking an individual who shares our values

of Equity, Excellence, Collaboration, Inclusiveness and Empowerment.

Empower Immigrant Women. Enrich Canadian Society.

www.ciwa-online.com

Must demonstrate time-management abilities and have proven problem solving and

decision-making skills

Excellent communication skills (both written and verbal) and ability to work in a team

environment are essential

• Experience with report writing is essential
• Ability to work evening and weekend shifts when required
• A valid driver’s license and reliable vehicle is required
• Second language is an asset. Mandarin is preferred

Pre-employment requirement : Successful candidate must clear Police Check including

Vulnerable Sector Check, Child Intervention Record Check