Business Development Representative

ThoughtExchange is the world’s most trusted AI engagement and experience platform for leaders who drive change and alignment.

We support a diverse range of clients from top school districts across North America to Fortune 500 companies and Public Sector innovators.

We’re also winners of Quartz’s Best Companies for Remote Workers and Canada’s Top Growing Companies . Join us on our journey to accelerate change for good through inclusive problem-solving!

We are seeking an ambitious and creative individual with strong communication and time-management skills to join our Business Development Representative (BDR) team at ThoughtExchange.

As a BDR, you will play a crucial role in driving our company's growth by identifying new business opportunities, building pipelines, and developing valuable relationships with leads.

Your efforts will convert high-quality sales conversations into tangible sales opportunities. You will collaborate closely with the Manager, Business Development and Account Executives.

The ideal candidate will excel at juggling multiple tasks while remaining accountable to their daily objectives and will be enthusiastic about sharing insights and lessons with the team to enhance overall team performance.

Responsibilities :

• Responsible for business development, which includes prospecting, building, and maintaining impactful relationships with education customers
• Conduct Outbound Lead generation including researching and approaching new clients through various channels (i.e. email, phone, video messaging, and social outreach with prospects)
• Qualifying inbound and outbound leads into sales opportunities for Account Executives
• Demonstrating confidence and tenacity when navigating prospective accounts to connect with the decision-makers
• Support the nurturing of long-term opportunities and relationships in the sales pipeline
• Support Marketing initiatives to help grow inbound opportunities and increase company profile and brand awareness
• Support our Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives and completing all required ADEI training

What we think is true about you :

• Post-secondary education and / or relevant work experience
• Minimum 1 year of previous BDR or Sales Development Representative (SDR) work experience, preferably at a SaaS company
• Experience in lead generation, appointment setting, email content creation, using LinkedIn and social selling
• Excellent communication skills, both written & verbal
• Ability to work collaboratively with team members, sharing knowledge and best practices to improve internal processes and enhance team capabilities & performance
• Driven by personal and team goals, consistently striving to meet and exceed targets
• Actively pursues personal growth and development, sharing insights and knowledge with the team to enhance the overall performance of the BDR team
• Demonstrated experience taking initiative and being independent in your work while knowing when to seek guidance and support
• Capable of juggling multiple tasks throughout the day, prioritizing effectively to meet objectives
• Able to travel to the USA 4-5 times a year for conferences / customer events

Nice to Have :

• Experience in the Education, Public Sector and / or Corporate vertical
• Experience working with Outreach or a similar prospecting tool
• Experience attending in-person events such as conferences to generate leads
• Knowledge of multithreading accounts (developing relationships with multiple decision-makers on the customer side of things)

The hiring range for this role is $55,000.00-$65,000.00 CAD ($68,750.00 - $81,000.00 On-Target Earnings). Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out, apply and tell us more about yourself in your application.

Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

ThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process.

Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

What we offer : ThoughtExchange wants to ensure our people are heard, supported, and cared for so we invest in our employees.

We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and in life.

We are proud to offer our employees the following :

Benefits & Well-Being : From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options and company-wide Mental Health days off scheduled through the year.

Our benefits package also includes maternity & parental leave top-up programs and access to Maple , Inklebot , and Headspace which support our employees' primary care, mental health, and wellness needs.

Flexibility : We’ve been remote-first for over ten years. We’re contribution-focused, and we operate on mutual trust because we need you to feel empowered to be your best self.

You know the circumstances in which you excel where you work and how you structure your day.

Ownership : In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company.

Culture : We walk the walk when it comes to our product, and we make sure no important decisions are made without including our employees' perspectives.

We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.

Compensation : We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, taking into account all the complexities of market rates, experience, location, and demand.

We believe in pay transparency and pay equity.

Connection : In addition to remote hubs of employees across Canada & the US and offices in Rossland & Vancouver, we get together once a year as a company in some pretty cool locations.

We also connect virtually as a company on a monthly basis and celebrate one another in our #gratitude Slack channel.

Growth : You’ll have the opportunity to join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions.

You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.

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