Content Implementation Specialist

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• Content Implementation Specialist
• #209, 9644-54 Avenue Edmonton , AB T6E 5V1 Canada
• Position Overview
• LawDepot.com is currently expanding and looking to recruit a Content Implementation Specialist in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 25 million plus yearly visitors. A primary responsibility will be to research and build new questionnaires that customers fill out to create customized documents. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.
• Primary Responsibilities
• Create and implement new interactive questionnaires and documents for our website
• Use multiple low-code or no-code Content Management System (CMS) platforms to build and publish document templates
• Conduct research and user testing to help optimize the customer experience
• Write and edit questionnaire content to make the creation of document templates simple and easy for our users
• Assess the viability of new features and documents to expand our selection of document templates
• Prepare feature requests, ensuring clear requirements are communicated to our development team
• Create project plans, track corresponding work, and make changes to the project scope when needed
• Conduct peer reviews to maintain high quality standards
• Collaborate with our Legal, Research, Design, Development, and QA departments to create powerful documents
• Analyze the sales performance of documents to optimize project effectiveness
• Explore, create and follow best practices for our web products
• Knowledge and Skill Requirements
• Post-secondary education in Writing, Communications, Business, Library Science, Software Development (ex. DMIT), or other relevant fields
• Ability to learn, work with, and troubleshoot various types of CMS platforms
• Expertise in planning, organizing, and overseeing projects from initiation to delivery
• Ability to identify opportunities and suggest new ideas
• Self-driven with the ability to work both independently and as part of a team
• Excellent written and verbal communication skills
• Ability to identify and prioritize high-impact business objectives
• Experience with coding or web design would be an asset
• Understanding of conversion optimization, consumer psychology, and online marketing would be an asset
• Why You Should Join the LawDepot Team
• Excellent total compensation package
• Comprehensive health and dental benefits, plus an additional Health Care Spending / Personal Spending Account
• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
• Three weeks paid vacation, plus bonus personal days
• Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
• Company share plan
• Free catered lunches for the entire office
• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
• Casual work environment
• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
• Free and easily accessible parking
• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
• Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
• Company Profile
• Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

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