Job Description
Our client within the insurance industry is seeking a bilingual Claims Processor in Winnipeg, MB. This role will be a contract until Dec 2024.
As a Bilingual Claims Processor, you will play a crucial role in the operations team, handling claims efficiently and accurately while providing outstanding customer service.
Your ability to communicate fluently in English and French will ensure clients receive the support and guidance they need during their claims process.Responsibilities :
- Respond to phone and email queries about claims or general policy / legal issues (ie : dealing with beneficiaries / estates)
- Interact with bereaved families, lawyers, physicians, etc for claim decisions
- Process claim payments : calculate interest, update tracking systems, prepare cheque requisitions, handle tax documentation, and manage payment communications.
- Perform additional tasks as needed
Qualifications :
- 2+ years of administrative or customer service experience within a corporate environment
- Must be bilingual in French and English
- Effectively determine and satisfy customer needs in a timely, accurate and efficient manner
- Ability to manage the pressures of deadlines & fluctuating work volumes
Bilingual Claims Processor
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